E T Consultant - New Business Processes

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

Within IFC, the Corporate Portfolio Management (CPM) Department, under the IFC Global Industries Vice President,  is responsible for: (i) providing corporate and strategic level reports and reviews of IFC’s investment pipeline, program and portfolio, including granular data and historical and forward looking analytics of trends, risks, and profitability; (ii) providing thought leadership on how IFC can create a portfolio that balances profitability, risk and development impact; (iii) systematically capturing lessons of experience, with the goal of these being incorporated into IFC’s strategy and new investments, in order to improve IFC’s performance and outcomes; (iv) developing, and supporting the management of, portfolio systems as well as portfolio related knowledge tools.

To meet IFC’s 2030, it is essential that IFC Operations possess the necessary tools, processes, and systems to ensure top-quality delivery to clients and maximize internal efficiencies. To achieve this, CPM Core Operational Systems (CPMCO) vertical is dedicated to continuous business process improvement, operational systems, risk management, and change management. One of their flagship programs, Phoenix, aims to replace IFC’s legacy operations systems (iDesk/iPortal) for Project Processing and provide tools for business development and external client interactions. Phoenix is a transformation program with a phased delivery approach, integrating Client Portal, Client Management, and Project Processing into one cohesive system.

Duties and Accountabilities 

CPMCO seeks a E T Consultant to participate in the implementation of the Phoenix transformation program. This role includes advising on the alignment of the program with IFC 2030 strategy and requires strong business analytical skills. The candidate should be detail-oriented, experienced in conducting business transformation in financial institutions with a knowledge of investment, advisory, or upstream operations. Strong analytical and planning abilities are required. Ideally, the candidate has experience working as a relationship manager and investment structuring experience to a client or on a client coverage team.  

The mission will include the following, among others 
•  Understand IFC 2030 vision and how the program can support strategy implementation,
•  Conduct business process analysis meetings with operations staff,
•  Provide inputs to the PMO to develop detailed project plans and iteratively update project plans (both long-term and near-term).
•  Contribute to identifying key milestones and raising critical issues 
•  Develop and present reports on project status to leadership.
•  Review and ensure that business process models, user journeys, and user stories reflect the needs of the business and are maintained up to date.
•  Assess dependencies, potential issues, and risks.
•  Participate substantively in testing the functionality of systems being developed to determine whether requirements captured and approved are being met.