Director of Support – Afghanistan (International) – Re-advertisement

Please note: If you have already applied for this position, you do not need to reapply. Your previous application will be reviewed and considered as part of the ongoing recruitment process.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a highly qualified and experienced Director of Support who will be leading the Support department in Afghanistan. Under the supervision of the Country Director and the technical supervision of functionals lead in HQ, the Head of Support is accountable for efficient management of all support functions: Finance, HR, IT, Donor Relations, Procurement, Administration, Logistics, Service (such as guards, drivers and cleaners). The position holder is accountable for compliance with local legislation and Geneva Call’s policies and procedures.

• Accountable for support services in-country: system, processes and standardization to ensure transparency, accountability and a robust system of internal control.
• Line management of the functional focal points in-country.
• Communicates and coordinates between the field and HQ. The first point of contact for the country director and the local senior management team for all matters linked to the support function.
• Networks with Heads of Support of other organizations in-country.
• A minimum of 30% field travel to provinces.

Duties and responsibilities

Key priorities

Finance

• Leads the development of annual country and project budgets and donor financial reports submitting them to Country Director (CD) for review and approval.
• Identifies and reports financial trends, collaborating with the CD to produce options, scenarios and corrective action plans to ensure ongoing financial stability for the Country Program.
• Oversees all financial accounting matters, including maintaining the general ledger, balance sheet, receipts, payments, and payroll requirements.
• Manages cash flow requirements for the program, liaising with Geneva Call HQ to facilitate cash transfers.
• Adresses the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigation strategies.
• Oversees the financial management of partner delivery contracts.
• Leads on audit matters.
• Manages and reviews the programs’ monthly accounts closing process ensuring HQ deadlines are met.
• Conducts monthly Budgets vs Actual (BVA) reviews for all projects in collaboration with the program team, flagging under or overspending to the CD.

Human Resources

• Resolves HR matters in coordination with the HR team, promoting good management practices and adherence to the code of conduct.
• Ensures compliance with Geneva Call’s code of conduct and policies, participating in investigations as needed.
• Develops and manages the country’s HR team, in collaboration with the HR Coordinator at HQ.
• Builds management capacity at the country level.
• Oversees performance management in-country: ensures managers set objectives and conduct mid-year and year-end reviews with their teams, building capacity of managers and ensuring adherence to the process.
• Manages and reviews the monthly leave tracking and payroll reporting cycle for national staff, ensuring timely resolution of issues and meeting payroll deadlines.
• Develops, monitors and reviews the national HR framework to ensure compliance with local legislation, based on legal advice.
• Oversees duty of care in-country, in close collaboration with the global focal point at HQ.
• Ensures completeness of the staff database monthly.
• Manages onboarding and offboarding processes in alignment with global standards.
• Participates in monthly HR global connect meetings.
• Implements new policies and processes in collaboration with HQ.
• Contributes to annual HR projects and priorities in collaboration with the HQ HR function.

IT

• Assesses needs and manages the procurement of IT assets following the guidance of the Head of IT at HQ.
• Ensures the proper usage of IT systems.

Donor Relations

• Ensures organizational policies, procedures, and practices align with donor requirements, including grant agreements, reporting standards, and regulatory guidelines.
• Oversees the preparation and submission of timely, accurate, and comprehensive donor financial reports, including financial statements.
• Facilitates donor audits and implements mechanisms to identify, assess, and mitigate risks related to donor compliance, safeguarding the organization’s credibility and funding continuity.
• Provides guidance and training to internal teams on donor compliance requirements, ensuring consistent adherence across departments and project cycles.

Procurement

• Ensures procurement actions comply with policies and procedures, and donor requirements, maintaining appropriate controls and accountability while ensuring best value for Geneva Call.
• Provides technical guidance to senior program management.
• Develops and updates program procurement plans to ensure timely procurement.
• Manages the end-to-end procurement process in line with GC procurement procedures and in collaboration with Procurement at HQ.

Safety & Security

• Ensures all staff complete the digital Proof of Life form.
• Supports the Country Director and Safety & Security Coordinator with S&S budgeting.
• Assists in the development of the Contingency Plan booklet, and its implementation.
• Ensures Compliance with Minimum Safety & Security Standards.

Administration & Logistics & Service

• Ensures visa and travel requests are processed on time.
• Ensures proper filing and completeness of all documents, supporting audits as needed.
• Supervises and manages service staff.

Duties

Compliance

• Works with the framework of Geneva Call’s core values, promoting ethical behavior and serving as an ambassador for the code of conduct.
• Ensures familiarity with and adherence to all Geneva Call policies and procedures.
• Undertakes responsibilities in a culturally appropriate manner and within the local legal framework.
• Upholds the standards outlined in Geneva Call’s safeguarding framework, acting to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Reports concerns when they arise.

Main qualifications

Education

• Master’s degree in finance or a business degree with a specialization in finance and a professional accounting qualification.

Experience

• 10+ years of relevant work experience with increasing responsibilities in human rights and/or humanitarian organizations in a similar role.
• Experience working and living in complex security environments, preferably in Asia.
• Expertise in overseeing complex financial planning, monitoring, forecasting and reporting.
• Experience with Dynamics 365 Business Central is a plus.

Key requirements

• Leadership experience: minimum of 2 years with a team of at least 4 direct reports.
• Proficiency in financial management, including risk management.
• Experience in HR management.
• Previous experience living and working in-country is an advantage.
• Full professional proficiency in English (written and spoken), understanding the local language is a plus.

Skills

• Strong written and verbal communications skills.
• Entrepreneurial mindset.
• High integrity, ethics, and confidentiality standards.
• Results-oriented with strong planning and delivery results.
• High sense of accountability.
• Knows how to prioritize.
• Capacity to handle competing demands and tight deadlines.
• Communicating with impact and respect.
• Building trustful relationships. Cultural sensitivity.
• Effective collaboration across departments, countries and with HQ.
• Adaptability to change and stress.
• Capacity to handle insecure environments.
• Willingness and ability to travel at short notice.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position : Director of support – Afghanistan
• Type of Contract: International – 12 months
• Activity rate: 100%, full-time position
• Work place: Kabul, Afghanistan
• Field Travel: approx. 30%
• Preferred start date: 1 July 2025

Application

No later than 17 June, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.