National HR & Travel Assistant

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

FAO seeks gender, geographical and linguistic diversity in order to best serve FAO Members in all regions.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

Organizational Setting

The HR and Travel Assistant provides and coordinates day-to-day HR and Travel operations, including specialized and complex processes and functions, ensuring consistency, timeliness, and conformity with relevant rules, procedures, and practices. He/she provides procedural guidance to staff across the Organization regarding HR and Travel rules and procedures.

Reporting Lines

Under the general supervision of the FAO Representative and the direct supervision of the Finance Specialist in Iraq, and in close cooperation with the HR Specialist, the incumbent will support the implementation of FAO programs in Iraq by performing the following duties

Technical Focus

HR & Travel support.

Tasks and responsibilities

The Human Resources and Travel Assistant is responsible for coordinating and executing HR-related tasks in accordance with FAO rules and regulations. Under the general supervision of the FAO Representative and the incumbent will work under the direct supervision of the HR Specialist and in close collaboration with the Finance Specialist in Iraq, the overall technical guidance of the Human Resources Division and in close collaboration with the regional Human Resources Unit, the Human Resources Specialist performs the following functions\:
1. Human resource Responsibilities
- Support the annual recruitment planning under the guidance of the regional HR Officer.
- Monitor and analyze the percentage of filled and vacant positions in the Office, and analyze information and statistics related to posts’ occupancy, staff category and grade, funding type and gender distribution.
- Support delivery of HR services for efficiency and effectiveness.
- Attend internal/external meetings as requested.
- Provide advice on staff and affiliate workforce matters to hiring managers.
- Prepare information notes on relevant HR matters for Senior Management’s visit or missions.
- Provide support with the hiring of staff and affiliate workforce.
- Provide support during internal and external audits on HR-related matters and follow-up with closure of agreed actions/recommendations.
- Identify capacity gaps and training needs for the HR team and propose solutions to address the gap through capacity development or other knowledge sharing opportunities.
- Maintain confidentiality and handle sensitive information with discretion.
- Perform other duties as required.

2. Travel-Related Responsibilities
- Assist in processing travel expense claims, ensuring compliance with organizational rules and policies.
- Assist in identifying and claiming refunds of travel costs and following up as necessary.
- Provide travel assistance to staff, ensuring arrangements and entitlements are in line with organizational rules.
- Support the management of travel arrangements in the organization’s corporate travel system.
- Assist in processing Purchase Orders (PO) for international travel tickets.
- Support the coordination of logistics for incoming and outgoing missions.
- Perform other related administrative duties as required.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

- University degree in Business Administration, Human Resources, or any related subject.
- At least four years of relevant experience in administrative and/or human resources work, UN experience is an asset.
- Working knowledge of English is required with Arabic mother tongue.
- National of Iraq or resident with work permit.

FAO Core Competencies

- Results Focus
- Teamwork
- Communication
- Building Effective Relationships
- Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

- Experience with HR management software like GRMS or similar.
- Understanding of HR procedures, especially in international settings.
- Ability to manage multiple tasks and meet deadlines.
- Capable of handling HR issues and finding practical solutions.
- Accuracy in documentation and maintaining records.
- Clear communication in English and Arabic.
- Ability to build good working relationships with colleagues.

Selection Criteria

- Ability to work within a team of professional staff from diverse technical and cultural backgrounds.
- Ability to plan and meet deadlines.
- Teamwork spirit, ability to work under minimum supervision, flexibility.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

ADDITIONAL INFORMATION

• FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing).
• Applications received after the closing date will not be accepted.
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
• For other issues, visit the FAO employment website\: http\://www.fao.org/employment/home/en/
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required. Vaccination status will be verified as part of the medical clearance process.

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT