DTM Data Collector

Italy

Organization: IOM - International Organization for Migration
Location: Italy
Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
Occupational Groups:
- Human Rights
- Migration
- Population matters (trends and census)
Closing Date: Closed

Project Context and Scope

Under the overall supervision of the Director of the Coordination Office for the Mediterranean and the Chief of Mission in Italy and Malta, and the direct supervision of the Head Programme and Policy Support Unit, in coordination with the Regional Data Hub in Vienna, the consultants will report to the DTM Focal Point for Italy and support the implementation of the DTM Flow Monitoring Surveys. The consultants must complete mandatory IOM training and attend a one-day DTM training before starting their consultancy.

Organizational Department / Unit to which the Consultant is contributing

Programme and Policy Support Unit

Responsibilities

Tasks to be performed under this contract

The Consultants will:

Update the existing information on flow monitoring points (FMPs) on a regular basis;
Collect GPS points of FMPs when necessary;
Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to coordinate data collection activities with humanitarian and governmental stakeholders on the ground;
Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to compile and report information on migrants and refugees who exit from the reception system, with a specific attention to informal settlements in urban and rural areas and to gathering points for persons transiting through Italy;
Conduct about 35-40 Flow Monitoring Surveys (FMS) per week, targeting migrants, asylum seekers and refugees at selected FMPs, using paper forms or tablets (Kobo application);
Comply with the DTM’s FMS Guidelines when conducting interviews, in a dignified environment and respecting IOM’s protection principles, in particular with persons with specific needs and vulnerabilities;
Report on a weekly basis to the DTM Focal Point for Italy on the activities conducted and the realities/issues encountered, providing feedback from the field and make relevant recommendations;
Respect IOM’s Data Protection Principles;
Perform other duties as they might be assigned.

Nature of Consultancy

Category B Consultancy

Objective: To provide humanitarian organizations and national authorities with data on the numbers, routes, and reasons for migrants seeking to reach Europe.

Target: Provide reliable information on the current flow of migrants towards Europe.

Tangible and measurable output of the work assignment:

35-40 Flow Monitoring Surveys conducted each week
Weekly Reports
Final Report at the end of the contract

Performance indicators for the evaluation of results:

At least 280 interviews UPLOADED IN THE DATABASE (Kobo).

Implementation Period

01 July – 15 November 2025 (The consultancy will last for two months within the period from July 1 to November 15, with a flexible start date).

Qualifications

Education

High school diploma with at least three years of experience (see “Professional experience and other requirements”), or
First-level University degree with at least one year of experience;
Advanced University degree (Master’s degree or equivalent) in migration, social sciences, anthropology, sociology, law or humanitarian action is desired.

Experience and other requirements

Experience in the field of vulnerable groups and/or migrants is required;
Computer skills, specifically hands-on experience in usage of MS Office is required;
Previous experience in conducting personal interviews with migrants or others is required;
Availability to travel across the one of the three main areas (South, Centre, North) is required;
Valid European Union working permit (for non-EU candidates) is required;
Valid driving license category B (cars) and availability of own car are strongly desirable;
Experience in writing reports and documents in Italian and English is considered as an asset;
Previous experience with international organizations, NGOs, EU Agencies is considered as an asset.

Skills

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

Languages

Fluency in written and spoken Italian and English is required.
French, Arabic, Bangla, Tigrinya, Urdu, Pashto, and other languages are considered as an asset.

IOM’s official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

Travel will be required only inside the duty station Region.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

This vacancy is now closed.