Intern, NSD Competency Framework Data Analysis

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The National Society Development and Coordination Division is in turn organised in into three Departments, each of them led by a Director. National Society Development Services Department (NSDS) is one of the departments comprising the unit on Organizational Transformation (OT) with responsibility for the support provided by the Secretariat to its members to become agile, adaptive, well performing and competitive humanitarian organizations. This internship position will liaise with this unit.

Further information is available here on the NSD Competency Frameowrk.

As part of the Organizational Transformation Unit (OT unit), the IFRC NSD Competency Framework (NSD CF) data analysis Intern will play an important role to analyse the data generated from the NSD CF self-assessment, contribute to providing feedback and inform the shaping of NSD CF development programmes through analyzed data, and support and make necessary adjustments to the existing programmes.

1) Data support:

• Analysing the raw data generated from the NSD CF E-learning and Self-assessment course, visualizing the results, and generating valuable and meaningful insights in the form of dashboards, such as PowerBI, and reports accessible to IFRC secretariat senior management as well as to other National Societies utilising the self-assessment course.
• Serves as the liaison point between OT unit and IFRC Learning and development team to access data and necessary information to allow analysing data generated from the NSD CF E-learning and self-assessment course.
• Updating dashboards and reports as well as communicating insights to support presentations and improve decision making of the OT unit.
• Provide insight and use of AI across the process wherever possible.
• Share knowledge and act as a subject matter resource on data analysis and research on wider topics covered by the OT unit and use 30% of its time to other OT unit initiatives to enable cross learning and bring synergy with works across the unit.

2) Logistical support:

• Contribute to coordinating working groups and stakeholders related to the NSD CF under the guidance of the Sr. Officer for Organisational Transformation.
• Any other duties assigned by the Sr Officer for Organisational Transformation.

Duties applicable to all staff:

1. Actively work towards the achievement of the Federation Secretariat’s goals.
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Management:

The intern will report to the Manager OT unit for all contract related matters. Would work closely and supervised by the OT Senior Officer.

Other:

Candidates eligible for the China Scholarship Council (CSC) scholarships are highly encouraged to apply.

Required

• Bachelor’s or Master’s degree (currently enrolled or graduated within 1 year from the date of hiring) in areas of Data Science / Applied Statistics, Business Analytics, Information Systems  or related field.

Required

• Previous experience in analysing data related to organizational development, human resources, or learning and personal development programmes.
• Previous experience in data analysis and empirical research; demonstrated experience with gathering, monitoring, and analysing data and using those to continuously improve actions and decision makings; demonstrated expertise on data visualization and data inferences.

Preferred

• Experience in engaging with learning and personal development programmes or studies.
• Experience and knowledge on qualitative studies and data analysis.
• Previous experience in the production of communication materials (text, video, images etc.), e.g., with photoshop, illustrator, WordPress and other relevant programs.

Required

• Excellent written and oral communication, organizational and presentation skills in English.
• Ability to effectively use AI tools and approaches (e.g., for data analysis, automation, insight generation) to enhance analytical workflows.
• Excellent oral and written communication skills with the ability to work with people from a diverse range of backgrounds, acting as one of the main points of contact for the NSD CF programmes.
• Skills to use: Microsoft WORD, EXCEL, POWERPOINT, POWER BI. Further use Questionnaire and statistical skills and command of standard software packages for analyzing data (e.g., R, Python, Stata), and/or a strong willingness to develop these skills further.

Preferred

• Good command of another IFRC official language (French, Spanish or Arabic).
• Ability to create clear and engaging communication content (e.g., infographics, summaries, presentations) to share data insights with diverse audiences.

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Application Instruction

Please submit your application in English only.