Psychosocial Mobile Team (Lay Counsellor and Team Lead)

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

• The primary role of the selected candidate, being a member of our clients Psychosocial Support (PSS) team will be to implement MHPSS / protection activities in Katsina state of Nigeria.

Role objectives

• Weekly update about the PMT’s activities, achievements & challenges with the Project Assistant & Program Manager.

• Plan & coordinate the weekly activities of the PMT, in collaboration with the Project Assistant.

• Conduct MHPSS & protection assessments in coordination with the Protection Assistant & the MHPSS National Program Officer.

• Map existing & available support provisions at the micro level, including but not limited to existing community structures, resources, relevant government ministries & parastatal services, health facilities, academic institutions, NGOs, CBOs, FBOs as well as UN entities & design, together with the supervisor, initiatives to reinforce their capacity.

• Develop an intervention plan in coordination with the Project Assistant & provide tailored MHPSS & protection services to the affected populations based on the needs, concerns & other risk factors identified during the MHPSS / protection assessment.

• Provide emotional & psychological support, including supportive communication, individual & group counselling as well as Psychological First Aid (PFA) to the affected population in need.

• Provide direct assistance to the most vulnerable individuals & families of the affected populations, such as women, children, the elderly, persons living with disabilities, survivors of violence & socially marginalized or excluded persons.

• Follow up on the integration of the abductees / escapees & their families into community life.

• Organize, together with the Social Worker of the PSS team, sensitization, information dissemination sessions (messages related to health, psychosocial concerns, GBV, PSEA & TIP) & problem solving group sessions on identified social problems encountered by the affected individuals & communities.

• Strengthen existing social networks & promote participatory initiatives aimed at activating protective, restorative & transformative psychosocial factors at the community level, such as mutual support, intra & inter family cooperation, public gatherings, peer to peer support & dialogue.

• Identify cases that require specialized intervention & refer them to the appropriate service providers in close coordination with the Protection Assistant & MHPSS National Program Officer & respond to cases referred by other organizations.

• Organize support & discussion groups & forums & coordinate with the PSS team members as to the need to integrate vulnerable individuals within the psychosocial groups’ activities.

• In coordination with the Protection Assistant & the MHPSS National Program Officer, provide technical guidance, capacity building training & supervision to community focal points, community structures & volunteers in the concerned communities, ensuring that the program’s activities are effectively communicated & carried out in participatory & inclusive ways.

• Report daily activities.

• Undertake duty travel to very challenging areas when necessary. 

• Perform such other duties as may be assigned.

Project reporting

• This role will work under the overall supervision of the MHPSS / Protection Program Manager, the direct supervision of the Project Assistant MHPSS / Protection in Katsina & closely coordinating with the MHPSS / Protection Officers of the unit.

Key competencies

• University degree from accredited institutions in social sciences, social work, psychology, social rehabilitation or in a related field or an equivalent combination of education, training & experience.

• Minimum of three years of relevant experience, including capacity building functions within the humanitarian field.

• Experience in the provision of MHPSS services (including (lay) counselling, individual & group support sessions, PFA & emotional support) to displaced & conflict affected individuals & communities.

• Working experience with our clients MHPSS / protection team, especially with one of the psychosocial mobile teams, is an advantage.

• Open, positive attitude & the ability to communicate in a trustful manner with all members of the affected community.

• Genuine care & respect for the needs of vulnerable populations with a strong belief in empowering marginalized & disenfranchised people.

• High integrity & willingness to conduct her / himself transparently & open to scrutiny.

• Ability to maintain confidentiality, ability to work under pressure, with minimal supervision & in a culturally diverse team.

• Strong interpersonal skills & demonstrated ability to establish effective, trustful working relations with local staff & other stakeholders.

• Excellent analytical & communication skills.

• Ability to independently carry out tasks, proactivity, ability to multi task & to prioritize.

• Knowledge of social & development issues in Nigeria, particularly within the area of responsibility.

• Excellent report writing skills.

• Able to fluently speak & write English.

• Able to fluently speak & write Hausa.

• Knowledge of Fulfulbe is an advantage.

• Inclusion, respect for diversity respect, promotes individual 7 cultural differences, encourage diversity & inclusion wherever possible.

• Maintain high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.

• Demonstrates the ability to work in a composed, competent, committed manner & exercises careful judgment in meeting day to day challenges.

• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.

• Delivering results produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.

• Managing & sharing knowledge continuously seeks to learn, share knowledge & innovate.

• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.

• Encourages, contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.

• Provides a clear sense of direction, leads by example & demonstrates the ability to carry out the organization’s vision, assists others to realize & develop their potential.

• Empowering others & building trust creates an atmosphere of trust & an enabling environment where staff can contribute their best & develop their potential.

• Work strategically to realize the organization’s goals & communicates a clear strategic direction.

Team management

• This role has no team management responsibility

Further information

• Qualified female candidates are encouraged to apply for this role.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.