Grants Management System Officer
Kathmandu
- Organization: IUCN - International Union for Conservation of Nature
- Location: Kathmandu
- Grade: P1
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Occupational Groups:
- External Relations, Partnerships and Resource mobilization
- Grant writing
- Closing Date: 2025-07-20
Grants Management System Officer
The IUCN Grants Management System is an IT solution deployed across the entire IUCN Secretariat to support the grant-making mechanisms of IUCN.
SPECIFIC DUTIES:
User Support:
- Respond to inquiries from IUCN staff regarding portal functionality and troubleshooting.
- Provide guidance on all processes managed via the Grant Management System, including the , application, selection and reporting of grants and assist users in resolving technical issues.
- Develop user guidelines and FAQs to enhance self-service support.
Technical Assistance and Issue Resolution:
- Identify, document, and report technical issues to the development team.
- Conduct initial analysis of reported issues using diagnostic tools such as browser’s development tools or system logs.
- Work with the IT team to test and validate bug fixes or new features.
- Maintain a log of common issues and solutions for reference.
Training and Capacity Building:
- Conduct training sessions for users on portal functionalities.
- Contribute to the development of training materials such as videos and step-by-step guides.
System Enhancement and Collaboration:
- Assist in user acceptance testing (UAT) for new features.
- Provide insights into user experience to ensure continuous improvement of the portal.
- Work closely with the Grants Management System Product Manager to suggest improvements.
System administration:
- Manage user accounts, including permissions and access control
- Monitor and ensure data integrity, including management of backups and monitoring of data storage capacities.
Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button.
Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.
Other job opportunities are published in the IUCN website: https://www.iucn.org/involved/jobs/
About IUCN
IUCN is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together.
Created in 1948, IUCN is now the world’s largest and most diverse environmental network, harnessing the knowledge, resources and reach of more than 1,400 Member organisations and around 16,000 experts. It is a leading provider of conservation data, assessments and analysis. Its broad membership enables IUCN to fill the role of incubator and trusted repository of best practices, tools and international standards.
IUCN provides a neutral space in which diverse stakeholders including governments, NGOs, scientists, businesses, local communities, indigenous peoples organisations and others can work together to forge and implement solutions to environmental challenges and achieve sustainable development.
Working with many partners and supporters, IUCN implements a large and diverse portfolio of conservation projects worldwide. Combining the latest science with the traditional knowledge of local communities, these projects work to reverse habitat loss, restore ecosystems and improve people’s well-being.
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Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.