Protection Officer-PSS

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Protection Officer-PSS for our Shire, Tigray Office. 

About the job:

The protection officer PSS is responsible for providing compassionate, trauma informed Psychosocial support and services to individuals, families and group facing challenging life circumstances. The officer work closely with clients to assess their needs, develop care plan and coordinate access to relevant community resources and mental health services. This position plays a crucial role in promoting the overall well-being and resilience of the client.

Your main duties and responsibilities will be:

• Conduct comprehensive psychosocial assessment to identify client’s need, strengths and area of concern.
• Develop individualized care plans in collaboration with clients, setting realistic goals and outlining appropriate interventions.
• Provide individual or group-based counseling, emotional support and crisis intervention to clients based on DRC PSS’s SoPs’ and other relevant guides
• Collaborate with other protection team (such as case management and legal officers) to coordinate comprehensive care for clients.
• Assist clients in navigating and accessing community resources such as specialized mental health services, financial assistance, housing support and social services.
• Prepare/adopt IEC materials appropriate to the context
• Plan and lead overall peer mentorship and socio emotional learning programs
• Advocate for the clients need and right, ensuring they receive the necessary support and services.
• Maintain detailed and confidential client’s records, documenting progress and interventions.
• Participate in ongoing training and professional development to stay up-to-date with best practices in Psychosocial support.
• Supervise and coach protection assistants_pss
• Carry out other tasks directed by the supervisor

Experience and technical competencies:

• 2-years work experience in a related field
• Experience in providing psychosocial support related activities in humanitarian organizations
• Previous experience working with IDPs and returnees - preferable
• Full proficiency in Microsoft Office, including Word and Excel; proficiency in Activity info and other data collection/analysis tools desirable

EDUCATION: (include certificates, licenses, etc.)

• Bachelor's degree in Psychology, sociology, social work or other related fields from recognized institution.

LANGUAGE: (indicate fluency level)

• Proficient of English language
• Knowledge of local language is an advantage

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: Five Months

Contract Type: National Contract

Band: H2 – Non-Management

Designation of Duty Station: Shire, Tigray, Ethiopia

Start date:  01 August, 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 13rd July 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics

We strongly encourage female candidates to apply for the position!