Officer, Programme

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Under the direct supervision and the guidance of the Senior Programme Officer, the Programme Officer will ensure implementation of International Federation of Red Cross and Red Crescent Societies/ Moldova Red Cross (IFRC/MRCS) programmes in a timely, effective and efficient manner. The Programme Officer also supports the Programme Unit in ensuring the quality and effective delivery of planning, monitoring, evaluation, monitoring, and reporting (PMER) systems and processes throughout the projects/programs cycle to be in line with IFRC PMER Framework.

Planning, Monitoring, Evaluation and Reporting:

• Support the Programme Unit in planning for multiple sectors (Health, Migration, DM, amongst others), ensuring high-quality implementation plans and engagement from all teams.
• Establish systems and guidance for the Response Plan and Unified Planning, adhering to IFRC standards.
• Incorporate monitoring and evaluation into the budget and implement relevant systems and reporting deadlines.
• Maintain effective communication with technical counterparts and National Society staff to ensure informed planning.
• Support in developing and implementing an M&E framework, including data sources, collection methods, and frequency.
• Support the creation of monitoring tools based on the planned programmes.
• Support in the utilization of monitoring tools- based on the M&E framework.
• Support in data analytics based on data collection.
• Support in utilizing collected data and progress and development of user-friendly reports.
• Support management in the preparation of programmatic information for decision making.
• Coordinate and collaborate with external actors to enhance data collection mechanism and quality.
• Assist in preparing, designing, and implementing surveys, evaluations, and other relevant studies as needed for the project; this include, where necessary take part in internal reviews to assess operational progress, including lesson learning reviews; ensure that all review or evaluation work is evidence-based, taking into account both outcomes and outputs; make sure that the insights gained from monitoring, reviews, or evaluations are accessible, relevant, and usable for informing decisions made by the Senior Programme Officer.
• Support to manage a reporting timetable and deadlines for the activities and projects and monitor this timetable to ensure all agreed deadlines have been met; manage efficient and effective quality control and delivery of reporting on the project implementation (e.g., monthly updates, pledge-based reports, monthly bulletins/blurb, and other relevant reports)
• Ensure all reports are clear, accurate and informative; check that all reporting on the project is compliant with the IFRC’s standards and formats; support to manage the evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners.
• Identify success stories and work with IFRC communications team to support in developing case studies

Project Management

• Support the Senior Programme Officer for project management in compliance with IFRC procedures, regulations, and policies.
• Monitor the projects’ progress, ensure compliance with IFRC program standards, and prepare reports.
• Ensure incorporation of standards such as Community, Engagement and Accountability (CEA) and Protection, Gender, and Inclusion (PGI) approaches into the projects and activities, as well as the well running of the Call Centre by means of supervision and close coordination with the Call Centre’s Manager.
• Support development programs and materials that address major threats and appropriate prevention, preparedness and response coping mechanisms.
• Support establishment, improvement and maintenance of contingency stocks and adequate emergency procedures for disaster response.
• Support design and implementation of training programs for disaster preparedness and response, in coordination with local authorities.
• Support the planning, budgeting, and reporting to ensure that they are timely and with quality standards.
• Assist in coordinating logistics and procurement activities for project implementation.
• Assist the IFRC and the Moldova Red Cross Society in identifying the capacities and needs of the most vulnerable groups in the affected population and in developing an appropriate response strategy.
• Feedback Senior Programme Officer on any issues that could affect the project implementation, including safety and security concerns, difficulties to operate and any similar developing situations that could hinder the project implementation.
• Coordination with MRCS technical staff to ensure timely implementation of project activities.
• Ensure presence and active contribution of the IFRC in humanitarian coordination forums and events (i.e., working groups).
• Collaborate with the IFRC finance and admin department for effective financial management and compliance.
• Assist the Senior Programme Officer in developing a realistic program budget based on the latest needs and support financial management through budget planning, periodic project plans, and cash forecasts.
• Coordinate with the Finance department. to track budget expenses and ensure timely reporting in alignment with the program plan.
• Attend to other jobs and tasks assigned by IFRC Senior Programme Officer.

Other duties and responsibilities:

• Support IFRC led or joint needs’ assessments of vulnerable populations including refugees and host communities.
• Liaise with other technical counterparts for networking and sharing experiences.
• Provide training or other means of capacity development for IFRC and National Society staff.
• Provide translation assistance during meetings involving various stakeholders (RO/RU/EN).

Perform any other work-related duties and responsibilities that may be assigned by the line manager.

• Relevant University degree; (Project Management, Monitoring and Evaluation, International Relations or others) (R)

• Minimum of 3 years’ work experience in program support (R)
• Minimum of 2 years in project management (P)
• Experience of working for the Red Cross/Red Crescent (P)
• Experience of working for NGO or humanitarian sector in Moldova (P)

• Strong communication skills (R)
• Computer literate (R)
• Ability to work under pressure and to deadlines (R)
• Flexibility (R)
• Analytical skills (R)
• Accuracy and fine attention to detail (R)
• Organised and self-starter in work prioritising (R)
• Tact and diplomacy (R)
• Excellent interpersonal skills (R)
• Log frame and management tools (R)
• Report writing skills (R)
• Filing and archiving (R)
• Fluent in written and spoken English; Russian and Romanian (R)
• Fluent in written and Spoken Ukrainian (P)

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; Creativity and innovation; Building trusting, collaborative, and respectful working environments.