Communication Officer/Ingazi

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health including nutrition, early childhood development, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations

Generation Unlimited (GenU), launched by the UN Secretary-General in 2018 and led by UNICEF, is a global partnership uniting leaders and youth to create solutions that empower the world’s 1.8 billion young people. GenU aims to have all young people aged 10-24 in school, training, or employment by 2030. In Rwanda, the multi-sector GenU partnership will help meet the need for (i) Education and training, helping young people build skills for productive lives (ii) Employment, increasing quality work opportunities for young people (iii) Entrepreneurship as a mindset; and (iv) Equity and engagement, promoting equitable access to opportunities, equipping young people as problem-solvers and engaged members of society, and addressing mental health concerns. Through partnerships with Rwanda's Ministry of Youth and Arts, Ministry of Public Service and Labor, and UNICEF, the initiative launched the Ingazi platform, a free digital resource that offers job-relevant learning materials and career connections to support Rwanda’s vision for a knowledge-based economy. The UNV, Communication Officer, will be assigned to the Ministry of Youth and Arts to support Ingazi communication related tasks.

Under the supervision of Chief Education at UNICEF, the Communications Officer will work closely with the Ingazi (Passport to Earning Rwanda) Comms taskforce led by the Ministry of Youth and Arts, to support the following activities:
● Under the supervision of Chief Education at UNICEF, the Communications Officer will work closely with the Ingazi (Passport to Earning Rwanda) Communications taskforce led by the Ministry of Youth and Arts, to support the following activities:
● Support drafting of key documents including concept notes, progress reports and briefing notes, as inputs to local and global reports, funding and partnership proposals and other stakeholder communication materials.
● Support the management of vendors, including supporting the development of Ingazi communications materials, payment tracking, filing of contractual documents and ad-hoc communications.
● Draft regular updates to inform partners and other stakeholders of progress and milestones.
● Support scheduling of meetings (technical and steering committee), preparation of agenda, PowerPoints, minutes, and follow-up of agreed action points.
● Monitor and update social media pages including scheduling and publishing posts, responding to queries shared on the timelines and via direct message, and escalating critical feedback to the technical team for timely attention and action. Summarize key highlights from social media feeds (positive and negative) for monthly progress reports.
● Monitor and respond to queries channeled through the Ingazi social media, email and platform channels, and escalating complaints or operational feedback to the relevant teams for timely action, within a 48-hour turnaround time.
● Collect and consolidate feedback on the platform from users, including suggestions and to identify trends in the sector to inform the continued enhancement of the Ingazi platform.
● Draft content to be published on the Ingazi website to inform implementing partners and other stakeholders of implementation progress, including quarterly newsletters, project milestone highlights, articles, content summary for social media content, scripts for influencer campaigns, press releases and briefing notes or presentations for project representatives attending different fora.
● Support documentation of positive Human-Interest Stories in collaboration with the Communications Taskforce, initiate social listening surveys and incorporate feedback into the monthly reports.
● Compile performance metrics shared by Ingazi ambassadors into a consolidated report which can be circulated among stakeholders to inform them on the uptake and performance of Ingazi among youth across Rwanda.
● Provide administrative support including event coordination, travel planning and logistic coordination, invitations and participation tracking, documentation, catering arrangements, coverage arrangements, etc.
● Draft monthly status reports including platform performance analytics, social media reach and engagement analytics, career hub milestones and lessons learned, etc. to update key stakeholders on progress, in coordination with the IT officer.
● Any other coordination support required to ensure the seamless implementation of the Ingazi (Passport to Earning) project and other GenU activities in Rwanda of the Ingazi (Passport to Earning) project and other GenU activities in Rwanda.