Protection Assistant- Monitoring

Duty Station [Khokha -Yemen]

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

About the Job:

Overall purpose of the role:

Under the supervision of the Protection Monitoring (Pro M) Officer and line-management of the Protection Team Leader (TL), the Protection Monitoring Assistant is responsible for supporting the timely, high-quality, and effective implementation of protection monitoring in Khokha, and Hays districts. The Pro M Assistant will also be responsible for identifying the community’s focal points and support in the establishment of Community-Based Protection Networks (CBPNs).

Responsibilities:   

Protection Monitoring & CBP

• Undertake field monitoring missions to the identified locations and collect protection information on a regular basis;
• Under the supervision of the ProM Officer, facilitate household interviews and focus group discussions with IDPs, refugees, returnees, migrants, and host community members;
• Ensure the data is collected according do DRC ProM SOPs and in line with PIM and protection principles, observing data protection SOPs;
• Directly upload protection data into mobile devices through KoBo app to produce a clear protection-focused reports and follow-up on identified protection-related issues;
• Maintain an up to date and in-depth understanding of community dynamics in the monitored locations;
• During ProM activities, identify protection needs/risks affecting individuals, households and groups, and conduct internal and external referrals to appropriate service providers in line with IA Minimum Standards and DRC Referrals SOPs;
• Collection information to regularly update service mapping and referral pathways in collaboration with the ProM Officer and the Protection Team Leader;
• Contribute to testing, data cleaning, and regular debriefing with the ProM Officer and Protection Team Leader of digital data collection activities;
• Under the supervision and guidance of the ProM Officer, conduct Rapid Protection Needs Assessment following community alerts and in coordination with the West Coast PWG partners;
• Provide psychological first aid to individuals in distress and facing protection risks;
• Work to identify community focal points/volunteers to participate in ongoing monitoring activities and follow-up;
• Maintain regular communication and support with the community focal points for regular data gathering and coaching;
• Support the ProM Officer and Protection TL to conduct protection risk analysis in deployment areas and work with communities including CBPNs to develop risk reduction mechanisms;
• Contribute to community empowerment and capacity-building activities to prevent and/or reduce protection risks and build resilience and capacities.

Planning and reporting

• Support the ProM Officer and Protection Team Leader with drafting and updating regular PIM reports including utilizing digital data collection systems;
• Support the ProM Officer with the preparation and submission of weekly and monthly work plans in a timely manner;
• Participate in weekly meetings with team to address any issues and set team plans;
• Collaborate with the MEAL teams in carrying out monitoring, evaluation, and feedback activities within the target areas.

Coordination and representation

• Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers to ensure active coordination, collaboration, and information dissemination;
• Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy.

Other

• Any other duties relating to the nature of the job as directed by the ProM Officer or Protection Team Leader;
• Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection Team Leader;
• Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
• Must treat all partners and beneficiaries with dignity and respect;
• Participate actively in training when provided, including on PIM, the digital system, and other relevant topics.

About you

To be successful in this role you must have:

Experience and technical competencies:

• At least 2 years of experience in protection services or relevant humanitarian action;
• Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times;
• Good written and oral communication skills, effective in representation and liaison with external parties;
• Ability to organize work, meet deadlines, work independently and prioritize work under pressure;
• Ability to coordinate multiple tasks and maintain attention to detail;
• Good interpersonal and problem-solving skills, creativity and flexibility;
• Computer literacy (Microsoft Word and Excel);
• Willing to collaborate with and support people from different ethnic groups and different religions;
• Demonstrated interest in humanitarian work and supporting people effected by conflict.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.  

• Collaborating: Involving relevant parties and encouraging feedback.  

• Taking the lead: Taking ownership and initiative while aiming for innovation.  

• Communicating: Listening and speaking effectively and honestly.  

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Moreover, we also expect the following:

Required qualifications:

Education:

• Bachelor/Degree in Social work, Counseling, psychology, or closely related field; proven field experience can be accepted in lieu.

Languages:

• Arabic - Fluent, reading and writing

Key stakeholders:

• Community members
• I/NGOs, service providers and government services
• Support teams (logistics, finance, HR)

We offer

DRC will offer the successful applicant a contract until December 2025, renewable dependent on both funding and performance. You must be available to start work as soon as possible, and be willing and able to work in Khokha City.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (I- Non manager) and will be reporting to Protection Team leader.

Application process

Interested? Then apply for this position by clicking on the apply button or the link below.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
Females are encouraged to apply for this position.

Applications close 26 July 2025. The interviews are expected to take place, in two weeks after advertisement closing date.

If you have questions or are facing problems with the online application process, please check Need Support?  

Need further information?

For more details on this position, please contact yem-recruitment@drc.ngo.

Please note that applications sent directly to [yem-recruitment@drc.ngo] will not be considered.

For further information about the Danish Refugee Council, please consult our website www.drc.ngo