Programme Support Officer (PSU) (P)

Job Description

Job Identification (Reference Number): 15701
Position Title: Programme Support Officer (PSU) (P)
Duty Station City: Ndjamena
Duty Station Country: Chad
Grade: P-2
Contract Type: Special Short Term Graded (Up to 9 months)
Recruiting Type: Professional
Vacancy Type: Special Vacancy Notice
Initial duration: 6 months
Closing date: 24 July 2025

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
   Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Context

Under the overall supervision of the Head of Programmes, and the direct supervision of the Programmes Coordinator (PSU) and in coordination with the Programme Managers, the Programme Support Officer (PSU) will support IOM Chad Country Office’s (CO) resource mobilisation and external liaison functions through project development and donor reporting; and will assist in internal coordination and developing strategies that respond to new and emerging challenges for Chad CO.

Responsibilities

1. Provide technical support and contribute to the conceptualisation, design, and development of new programmes/projects responding to emerging trends and priorities, in close coordination with relevant Program Managers, Programmes Coordinator (PSU)/Chief of Mission (CoM)/Regional Office (RO)/Headquarters (HQ) and external partners, checking compliance with donor interests and requirements.

2. Support donor contract management through coordinating the administrative and financial aspects of new and ongoing contracts, including activation, processing, endorsement, records-keeping, and submissions in line with specific IOM internal requirements and procedures.

3. Contribute to the consolidation and analysing of data on programme implementation and indicators in close coordination with Programme Managers, Head of Programmes, CoM, and senior management to draft regular progress reports to be submitted to donors, partners and IOM Regional and Headquarters.

4. Research potential and realistic funding opportunities among government and non-government donors, review calls for proposals and collect donor information. Draft donor profiles and guidance notes on donor priorities and assist with developing approaches to expand the IOM donor base.

5. Support with country office briefings and presentations, talking points and well as the preparation of transversal analysis and snap-shot documents as needed.

6. Assist in the overall integration of Monitoring Evaluation Accountability and Learning (MEAL) outputs in existing and new projects in partnership with the Monitoring and Evaluation (M&E) Officer and Program Managers; and support the development of M&E data collection and quality assurance tools for projects or programs.

7. Assist in coordinating the compilation of reports and papers on IOM strategic approaches and priorities for internal and external distribution; and research, draft, and provide documents necessary for project development, reporting and donor liaison purposes.

8. Provide general administrative and technical support in preparation and organization of conferences, meetings, and trainings and other events related to donor liaison and IOM-United Nations, including communication and liaison with donors, and counterparts.

9. Support Programmes Coordinator (PSU) where needed in providing strategic guidance to the CoM, and in liaison with relevant authorities, United Nations agencies, non-governmental organizations (NGOs), and other stakeholders.

10. Keep accurate and pertinent records of all correspondence, project development and reporting files and administration information including maintaining the Project Tracking Matrix, SharePoint, and PRIMA files; In support of knowledge management, maintain accurate, updated and pertinent records of all correspondences, project development and donor and institutional reporting files, and related information in IOM’s relevant software application.

11. Review resource requirements, document programmatic needs, gaps and opportunities. Contribute to the alignment to IOM global, regional and country strategies during project development and donor reporting, including supporting and encouraging the use of Strategic Results Framework (SRF) global results and indicators.

12. Assist in developing reporting, information-sharing and communication templates, protocols, and tools in close coordination with the different project teams to facilitate and improve the internal communication.

13. Support the strengthening of the overall coordination of monitoring and evaluation within the mission.

14. In close coordination with relevant Units at IOM Chad, draft visibility and other resource mobilization materials and organize donor briefings and visits.

15. Provide support to the mission in establishing and maintaining strong partnerships with Government entities, implementing partners, UN agencies and other stakeholders.

16. Monitor project deadlines, financial and narrative reporting requirements in accordance with IOM Rules and Regulations and donor requirements.

17. Perform such other duties as may be assigned.

Qualifications

Education

• Master’s degree in Political or Social Science, International Relations, Humanitarian Affairs, Development Studies, Peace and Conflict Studies or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Previous experience working in an international organization and knowledge of the UN is essential;
• Previous experience with and knowledge of foreign government funding mechanisms is essential; 
• Previous work in relevant issues such as migration, livelihoods and job creation strategies, displacement and stabilisation across the region of Central and West Africa is essential; and,
• Experience in project development, reporting, fundraising and donor relations, and/or project monitoring and evaluation required.

Skills

• Good knowledge of programme management cycle;
• Strong project development and report writing skills, including for developing results matrices and logframes, and critical analysis; and,
• Computer skills and knowledge of relational databases, Microsoft applications, spreadsheets, word processing etc. is essential.

Languages

For this position, fluency in English and French is required (oral and written).

Working knowledge of a local language and/or another official UN language (Arabic, Chinese, Russian and Spanish) is an advantage.

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station's country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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