Senior Health Manager

Coxs Bazar | ukhia

  • Organization: IRC - International Rescue Committee
  • Location: Coxs Bazar | ukhia
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Public Health and Health Service
    • Managerial positions
  • Closing Date:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Program Brief
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.
Purpose of this role
The position will work under the direct supervision of Health Coordinator and will be responsible for designated health programs for its delivering and timely implementation in coordination with the Health Coordinator. This position will be the focal point for designated IRC’s health services in the camp setting and responsible for their programmatic, operational, partnership, financial, and staffing aspects. The Sr. Health Manager will also oversee and lead the implementation of Health-related activities before, during and after an Emergency Response in the event of a mass casualty or natural disaster. In this context, this position will be responsible for the management of the PHCC/comprehensive and limited SRH/Referral hubs Project. This includes the development and update of the PHCC/comprehensive and limited SRH/Referral Hub SOPs, Operational Plans, and all relevant documents; and disseminating those to the PHCC/comprehensive and limited SRH/Referral hubs teams, including through capacity building. 
Major Responsibilities
Project Management
  • Responsible for overall project management and coordination of quality emergency health programs, including PHCC/comprehensive and limited SRH/Referral hubs Project. Ensure that program goals, objectives, targets and activities are met, as stated in the donor agreed project work plans and log-frame.
  • Lead the Emergency Health program. Ensure all emergency response protocols are in place for all emergency dispatch and referrals; and build capacity of staff.
  • Ensure development and execution of project planning and management documents, including but not limited to: project results framework, detailed implementation plan, financial plan, M&E plan, procurement plan, human resource plan
  • Prepare quality report for internal, external (Govt) and donor purposes, management and other internal and external reports and ensure their timely submission. 
  • Work with relevant department to provide accurate and timely spending plans, cash forecasts, and salary allocations. Put in place measures to track financial spending and ensure budget is spent as per health project financial plans.
  • Work closely and coordinate with IRC Operations, Finance and Grant departments to ensure compliance with grant requirements.
  • Ensure coordination between IRC health projects, to increase harmony and complimentary between activities and locations, including as it pertains to referrals and ambulance dispatch.
  • Work closely with other IRC programs present in the same location in camp setting, such as Women’s Protection and Empowerment, child protection, education and integrate program components; 
  • Provide strategic oversight and leadership in coordinating the management and logistics of Primary Health Care Centers (PHCCs) in both camp and host community settings, ensuring efficient and effective service delivery across all operational areas.
  • Support the process of program staff recruitment as need and when required. 
  • Perform priority organizational tasks related to competencies as may be assigned from time to time. 
Budget Management 
  • Authorize expenses, monitor program expenditure and budgets, and work with Program, Grants, Finance, Operation and Supply Chain team to ensure resources are optimally utilized and spending is in line with IRC’s financial procedures and donor requirements.
  • Ensure that project budgets and detail implementation plans are in place and their timely implementation in a cost-effective manner, that costs are kept within budgets.
Program Quality and Technical Support
  • Conduct regular monitoring visits to the various project sites, ensuring that projects utilize standardized protocols, policies and guidelines, as outlined by the Ministry of Health and WHO. Identify technical quality and/or other implementation issues and provide solutions and follow-up to ensure projects are on track to meet goals and are consistent with established standard methodologies.
  • Ensure that the health program is implemented in line with the IRC Strategic Action Plan and its outcomes and Health sector requirements. 
  • Strictly follow up the medical and operational supply chain system, ensure that staff are recording stock, timely ordering for the supplies and accountabilities in relation to the warehousing and using of the supplies including medicines and medical items essentially. 
  • Promote the culture of learning and documentation so that lessons learned, and good practices are documented and shared for institutional memory and learning. Ensure that field experiences are documented and used to advocate on behalf of the communities.
  • Assess unmet needs in the health sector with a special focus on Primary and Sexual & Reproductive Health and make recommendations for how IRC can better address identified unmet needs, contributing to the IRC’s health strategy
Team Management and Development
  • Provide direct supportive supervision to the managers Clinical Supervisor/referral hub manager/ facility in-charge and support them to do the same for the health staff they supervise to enable them to successfully perform in their positions.
  • Ensure training and ongoing capacity building opportunities for existing and new staff on technical and project management skills.
  • Responsible for performance management including setting performance objectives and conducting regular performance appraisals on progress with supervisees, providing timely and constructive feedback to develop their professional practice.
  • Spend significant time in field locations to provide hand holding support to team and supportive supervision; and
  • Ensure staff well-being and care is prioritized and is an integral part of weekly/monthly work plans.
Coordination, Representation and Advocacy
  • Represent IRC to and proactively engage in relevant coordination fora and meetings at both at camp/field and Cox’es Bazar level.
  • Dedicatedly build strong functional relationships with relevant actors at camp level for camp access and approval and with other international and national actors/organizations and UN agencies.
  • Maintain a strong and collaborative relationship with government health stakeholders at both the Upazila and district levels to ensure effective coordination and support for health-related initiatives.
Other duties and responsibilities
  • Maintain open and professional relations with all IRC and partner team members, promoting a strong, respectful team spirit, ensuring effective communication, and opportunities for debriefing.
  • Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment. 
  • Advance major incidents to the Emergency Health Coordinator, Senior Program Coordinator and Security Manager; and
  • Other duties as assigned by the supervisor to enable and develop IRC programs.
Minimum Qualifications:
Experience
  • Preferably 6-7 years work experience in managing Health program or coordination role; and
  • Proven experience in responding to health in emergencies / humanitarian crisis in refugee settings.
Knowledge, Skills & Competences
  • Excellent project management and budget management skills. Experience in developing and implementing monitoring and evaluation tools to ensure project delivery. 
  • Excellent emergency response planning and response management skills.
  • Demonstrated experience in successfully leading, building and strengthening a program team in a dynamic, challenging and changing context.
  • Demonstrated experience in supervising, mentoring and building capacity of national staff.
  • Ability to deal with competing demands and requests; and to be innovative, flexible, and adaptive. 
  • Should be a great teammate with excellent interpersonal skills and ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy.
  • Must adhere to confidentiality policies and codes of conduct.
  • Must be computer literate (Word and Excel). Fluency in English
  • Understanding of Rohyinga language an asset; and
  • Preference will be given to those who are familiar and have worked in Rohingya Camps.
Educational Qualification/ Certification
  • MBBS preferably with MPH

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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