Capacity Building Officer

IRC Background:

The IRC is one of the leading providers of high-quality programming for refugees resettling in the United States. In October 2016, IRC opened the New Jersey Office for Refugees (NJOR) to administer funding and provide technical support to ensure refugees receive the highest possible quality Education, Health, and Economic Empowerment services.

Job Overview:

The Capacity Building Officer spearheads partner-oriented training and technical assistance initiatives across the four technical sectors of Refugee Cash Assistance, Economic Empowerment, Education, and Health, as well as internal NJOR professional development and capacity-building training. The Capacity Building Officer leads the development of the NJOR’s technical support strategy, collaborating with the Deputy Director, Senior Program Officer, and Program Managers to set relevant goals and define work plans. To implement the approach, the Capacity Building Officer leads partnership development with key local and state government stakeholders, academic institutions, and others, as well as the execution of all service contracts and consultancies.

The Capacity-Building Officer engages and supervises consultants and service contractors hired to implement technical support, reporting, and communications initiatives.

Major Responsibilities:

Technical Support

• Lead the development of an office-wide technical support strategy
• Lead project management of technical assistance projects
• Lead the coordination of internal IRC partnerships on technical support initiatives with other departments like PQI, RAL, and Switchboard
• Lead all office-wide research initiatives, including needs assessments, program and or client-focused research projects, and evaluation studies
• Develop training resources, policy manuals, and materials for compliance training for education and set-aside programs, with Program Team input and support
• Coordinate and facilitate training for sub-award partners with program staff and other content experts' involvement
• Coordinate, facilitate, and lead strategies for training and technical assistance materials for sub-award partners, including webinars, self-paced e-learning, online certificate courses, etc.
• Oversee provision of consultation, guidance, and recommended resources in response to questions and technical assistance requests from sub-award partners
• Lead special TTA projects, including intensive capacity-building work in response to the rapidly evolving resettlement landscape
• Ensure related training and learning resources are developed and delivered on time and on budget.

Staff Management

• Lead the development of relevant terms of references for, and the subsequent management of, all consultants and service contracts for technical support-related initiatives. Oversee work of part-time and occasional contributors to the Training team
• Review work of part-time and occasional contributors to the Technical Capacity portfolio

Monitoring and Evaluation

• Oversee the tracking of related TTA outputs and outcomes against targets (materials developed, training delivered, individuals participating, etc.)
• Review and analyze feedback data from related TTA participants
• Oversee provision of inputs into reports, including monthly activity updates and semi-annual Performance Progress Reports
• Lead the design and production of other primary communication tools, including monthly news bulletin, policy memos, blog posts, web posts and summaries of technical assistance and research initiatives

Job Requirements:

• Related Bachelor’s degree to Economics, Education, Health, and Social Services required; Master’s degree a plus
• 3-5 years of related experience required; grant-making, research, and training facilitation experience a plus
• Prior experience working in refugee/immigrant-related services is strongly preferred
• Excellent verbal and written communication skills
• Excellent analytical skills: experience with data systems development and analysis strongly preferred
• Enterprising spirit with the ability to self-start and work in a fluid context
• Excellent diplomatic and cross-cultural skills, with the ability to work together with a variety of stakeholders across multiple teams

Work Environment:

• Fully remote position

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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