Knowledge Management and Reporting Officer

With its establishment on 7 April 1948, WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. WHO’s goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

The assignment of a Knowledge Management and Reporting Officer under the Fully Funded UNV modality, generously supported by the Government of the Republic of Korea, comes at a critical time for WHO Türkiye. With multiple ongoing programmes—from digital health transformation and health emergency response to climate and migration-related health interventions—the Country Office is managing a growing body of technical knowledge, external partnerships, and donor engagements.

The UN Youth Volunteer will play a vital supporting role in organizing and synthesizing internal knowledge, contributing to strategic communications, and supporting external visibility efforts. This includes assisting in the development of public materials, documentation of events and success stories, preparation of donor briefs and partner updates, and mapping of stakeholders. The assignment also offers opportunities to engage in cross-cutting UN coordination and outreach initiatives.

This position provides a unique platform for a young professional to contribute meaningfully to global health, while gaining valuable experience in the international development system. The engagement also reflects the shared commitment of WHO and the Government of Korea to youth leadership, knowledge exchange, and fostering a culture of innovation and cooperation in international service.

This assignment provides an exciting opportunity for a young professional to contribute to WHO Türkiye’s efforts in external engagement and internal knowledge management. Operating in a uniquely complex environment shaped by humanitarian challenges, development priorities, and public health reforms, the WHO Country Office plays a key role in promoting evidence-based health strategies and multisectoral cooperation.

With generous support from the Government of the Republic of Korea, the UN Youth Volunteer will support efforts to document WHO’s work, enhance partner visibility, and facilitate knowledge-sharing within the office and across stakeholders. This junior role is embedded in a supportive team environment, with structured mentoring, on-the-job learning, and meaningful exposure to global health diplomacy and external relations.

Key Responsibilities:
Under the direct supervision of the WHO Representative and Head of WHO Country Office, Türkiye (Dr. Tasnim Atatrah) and as part of the Communications Team, the UN Youth Volunteer will:
• Support Knowledge Management Activities:
o Assist in compiling internal resources such as reports, success stories, presentations, and technical briefs.
o Contribute to organizing and maintaining shared information repositories and reference materials used across the office.
o Participate in documenting lessons learned, key events, and good practices in collaboration with programme staff.
• Contribute to External Relations and Visibility:
o Support the preparation of donor and partner updates, stakeholder presentations, and briefing notes for external audiences.
o Assist in developing content for communications materials, including infographics, one-pagers, and web/social media posts, under supervision.
o Help maintain a database of key partners and contribute to background research on stakeholder engagement.
• Assist with Public Outreach and Media Engagement:
o Support the planning and documentation of events, missions, and public awareness campaigns in line with WHO guidance.
o Collaborate with the regional communications team to ensure alignment with WHO’s visibility standards.
o Assist in monitoring WHO Türkiye’s media coverage and preparing internal summaries or updates, as needed.
• Contribute to Strategic Engagement Efforts:
o Participate in coordination meetings, trainings, or learning sessions related to communications and external relations.
o Provide supporting inputs for speeches, talking points, or advocacy materials for use by the WHO Representative and technical teams.
• Other Tasks:
o Support other communications or knowledge management tasks as may be assigned by the supervisor in line with the volunteer’s learning plan and the office’s evolving needs.

UN Volunteer Learning and Engagement Expectations:
In addition to their functional responsibilities, all UN Youth Volunteers are expected to:
• Strengthen their understanding of volunteerism and international service by engaging in UNV learning resources and country-level activities;
• Participate in internal reflection activities and share field experiences through write-ups or contributions to UNV communications platforms;
• Support peer-to-peer learning through the UNV Buddy Programme;
• Promote local volunteerism and engage with community-driven initiatives, when feasible;
• Contribute to a culture of inclusion, respect, and collaboration across the office and broader UN system.