Interpreter (Arabic) Ankara

Established in 1951, the International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society. IOM is part of the United Nations system, as a related organization. IOM supports migrants across the world, developing effective responses to the shifting dynamics of migration and, as such, is a key source of advice on migration policy and practice. The organization works in emergency situations, developing the resilience of all people on the move, and particularly those in situations of vulnerability, as well as building capacity within governments to manage all forms and impacts of mobility. The Organization is guided by the principles enshrined in the Charter of the United Nations, including upholding human rights for all. Respect for the rights, dignity and well-being of migrants remains paramount.

“Integrated and Scalable Approach to the Mixed Migration Flows by the Borders of Türkiye - Phase I Project” aims to contribute to the Government of Türkiye’s evidence-based enhancement in border management and existing mechanisms of processing migrants in vulnerable situations in the context of mixed migration flows. The project is implemented by IOM and the main beneficiary of the project is Ministry of Interior, Presidency of Migration Management (PMM).

Under the direct supervision of the Senior Programme Associate under IBG Unit, the incumbents will be responsible for providing interpretation services at the Airport to Presidency of Migration Management (PMM) and to the beneficiaries assisted. The UN Volunteers will also be responsible for performing other related duties as assigned. In this context, the incumbent will be based at the Airport as IOM personnel and will undertake the assigned tasks and responsibilities in close communication with PMM’s relevant departments.

Under the IBG Unit the national UN Volunteer will perform the following tasks:
• Provide support to PMM and relevant beneficiaries, with a flexible work schedule totaling 40 hours per week. This may include workdays exceeding 8 hours, as well as night shifts and weekend work, depending on operational needs.
• Provide interpretation services between Arabic-Turkish (and vice versa) to the relevant department within the PMM, while ensuring accurate and complete communication between the interviewer and the beneficiary and maintaining strict impartiality throughout the process by refraining from altering the message or adding personal opinion. Deliver all interpretations in a professional, neutral, and confidential manner.
• Preferably, provide interpretation services between Farsi–Turkish or Urdu–Turkish (and vice versa) to the relevant department within PMM, while ensuring accurate and complete communication between the interviewer and the beneficiary and maintaining strict impartiality throughout the process by refraining from altering the message or adding personal opinions. Deliver all interpretations in a professional, neutral, and confidential manner.
• Assist with on-demand written translations between Arabic and Turkish, as required.
• Adhere to the IOM Standards of Conduct and the Confidentiality Agreement, consistently presenting a professional appearance and a respectful, migrant-friendly attitude. Ensure the privacy and confidentiality of beneficiaries’ medical and personal information are upheld at all times with discretion and care.
• Promptly notify management of any challenges or concerns arising during daily tasks, and proactively offer suggestions to enhance efficiency and improve the quality of client services.
• Carry out additional tasks or responsibilities as assigned when needed.

Important note: The selected candidate will be required to work flexible hours, totaling 40 hours per week. This may include workdays exceeding 8 hours and night periods, which would be offset by shorter hours on other days within the same week. Additionally, weekend work may be required, with compensatory rest days provided during weekdays.


Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day, 5th of December).
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
• Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities (for instance at https://vra.unv.org),
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
• Assist with the UNV Buddy Programme for newly arrived UN Volunteers. -
• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.