Process and System Improvement Manager

Grade: IS-5
Deadline: 02 October 2025 (11:59 PM KST)
Job Category: International
Salary: USD 145,000 (plus attractive benefits, that include the following allowances (as applicable)): Relocation, dependency, housing, education assistance and home country travel.

Introduction

The Green Climate Fund is the world’s largest dedicated multilateral climate fund and invests in impactful, innovative, catalytic programs and projects in developing countries across the globe. The GCF has a portfolio of 297 projects across 133 countries, with a total commitment of USD 16.6 billion to date.

In 2023, an additional USD 12.8 billion was pledged, to support our new strategic and programming cycle from 2024-2027; our ambition is to grow to become at least a USD 50 billion fund by 2030. Rooted in the core objectives of impact and efficiency, access and a focus on the most vulnerable, and mobilizing a much higher scale of public and private sector financial flows for climate action we have an unparalleled scale of resources, which, together with our risk appetite and flexibility allows us to bring together different partners and stakeholders in innovative partnerships for profound impact.

GCF is seeking a top-tier individual with a demonstrable track record of harnessing experience, energy and networks to tackle complex global climate change challenges. 

You will be committed to making a positive, measurable difference through a mission-driven role, and thrive in a fast-paced, diverse environment.  

You will be a nurturer of people: recognizing and growing the talent around you, exemplifying values of transparency, respect and innovation.

You will be committed to learning, knowledge-sharing, convening and communicating with partners to work together to ideate, develop and implement climate action initiatives that make a profound difference to people and planet.

You will join a team of talented, committed individuals representing almost 80 nationalities contributing skills and experience from academic, scientific, private, government and nonprofit backgrounds.  Together, we work with governments, communities and civil society, technical agencies, and the private sector across the world.

Interested in more information? 
Learn about working for GCF: https://www.greenclimate.fund/about/careers 
View current vacancies: https://jobs.greenclimate.fund/

About the Green Climate Fund (GCF)

Set up in 2010 by the 194 countries who are Parties to the United Nations Framework Convention on Climate Change (UNFCCC), GCF takes its responsibility as the world’s largest dedicated multilateral climate fund to heart.  GCF funds transformative climate projects across the developing world, supporting countries in their responses and actions to tackle climate change while fostering sustainable development within their communities. 

Our country-driven approach ensures that our actions are tailored to the unique circumstances and national aspirations of each nation we support. Besides channeling public and private sector investment through a broad range of financing instruments, GCF builds the capacity of developing countries to take climate action through an extensive Readiness Programme ensuring countries are increasingly well-equipped and financed to manage their climate futures.

Headquartered in the Republic of Korea, GCF operates with a diverse and talented workforce of over 300 people.

Position Objective

Reporting to the Operations Control Manager, the Process and System Improvement expert is responsible for developing and enhancing the Fund’s Process Improvement Framework and leading cross-functional initiatives to drive continuous improvement across the organization. Operating under the UNFCCC framework, the role ensures organizational processes and systems are streamlined, efficient, and aligned with strategic goals, contributing to GCF’s positioning as a partner and employer of choice.

Acting as the primary liaison with the IT Tech team, the Manager ensures that the Fund’s ERP (Oracle Fusion) and related systems are designed, configured, and optimized end-to-end to support operational excellence, risk management, and sustainable growth.

Purpose 

• Lead the creation and implementation of the GCF operational excellence framework, extending its reach across all portfolios and programs to ensure GCF becomes a partner and employer of choice by 2023.
• Within the context of an International Organization under the UNFCCC framework, integrate operational excellence principles into daily operations and organize
• Secretariat processes ensuring the efficient delivery of long-term impact.
• Target critical bottlenecks and prioritize organization-wide initiatives that facilitate system and process improvements, innovating ways to optimize workflows and enhance service delivery. 
• Lead the analysis of existing Secretariat processes, systems (including ERP) and design strategies that expand operational efficiency, reinforce accountability, and improve internal controls.

Engagement

• Lead a dedicated portfolio of initiatives by mentoring a team responsible for process and system improvement activities that extend across the organization.
• Collaborate with cross-departmental teams, including Finance, Procurement, Investment, People and Culture and other teams, to identify and implement process enhancements aligned with organizational goals.
• Engage with the Department of Information Technology to prioritize functional needs for Oracle Fusion system upgrades, automation, and functional improvements, ensuring solutions respond to the organization’s strategic orientation.
• Collaborate with the Operational Control Officers to prioritize process controls, innovate risk mitigation strategies, and extend safeguards that protect the organization
• Engage senior leadership and stakeholders by facilitating workshops, integrating feedback, and organizing requirements-gathering sessions.
• Lead and coordinate change management efforts to ensure adoption of new systems, targeted training, and sustainable transformation across portfolios.

Delivery

• Develop the Process Improvement Framework of the Fund, adjusting lean 6sigma methodology to the context of the GCF
• Prioritize initiatives based on organizational risk, impact, and strategic importance. Lead end-to-end process improvement projects within Oracle Fusion modules and other systems, ensuring alignment with organizational strategies and compliance standards.
• Lead the development of tools and dashboards to expand GCF’s monitoring capacity over the efficiency of its processes
• Develop and maintain comprehensive documentation of workflows, system configurations, controls, and improvements.
• Monitor, evaluate, and report on the effectiveness of system and process enhancements, recommending further improvements.
• Ensure all modifications and implementations adhere to internal policies, industry standards, and UNFCCC-specific regulatory requirements.
• Foster a culture of operational excellence and continuous improvement across the organization.

Requirements (Education, experience, technical competencies required of the job)

• Master’s degree in Business Administration, Finance, Information Technology, or related fields; 
• Minimum of 11 years of experience in process improvement, finance, procurement, or IT system enhancements, with substantial experience working within Oracle ERP (Oracle Fusion) modules.
• 4+ years of experience in management role. 
• Certification in Lean, 6-sigma (black belt is highly desirable or other operational excellence framework
• Proven skills in leading small teams and managing process improvement cross-functional projects.
• Strong knowledge of Oracle Fusion architecture, workflows, automation and reporting capabilities, and finance/procurement processes.
• Excellent project management skills, with the ability to handle multiple priorities and deliverables.
• Analytical and problem-solving skills, with the ability to analyze complex processes and data.
• Effective stakeholder engagement and communication skills, with experience managing change.
• Experience working with international organizations, or UN agencies is desirable
• Fluency in both written and spoken English; knowledge of one or more languages is an advantage.

Skills and Competencies:

• Leadership & Team Management: Ability to lead, motivate, and develop a small team.
• Cross-Functional Collaboration: Skilled at engaging stakeholders across different functions and cultural contexts.
• Oracle Fusion Expertise: Deep understanding of Oracle Fusion finance and procurement modules, with the ability to implement and optimize workflows.
• Process Optimization & Automation: Proficient in reengineering processes using automation tools within Oracle.
• Project & Change Management: Capable of leading multiple initiatives and managing change effectively.
• Analytical & Problem-Solving Skills: Strong capability to analyze system data and operational processes for continuous improvement.
• International Standards & Compliance: Familiarity with UN and other international organizational standards is a strong plus.
• Cultural Sensitivity & Adaptability: Ability to work effectively in multicultural and international environments.

The closing date for application is 02 October 2025. Applications submitted after the deadline may not be considered.

*The person assessed by the Selection Panel as most suitable for the position will be proposed for appointment. Selection among short-listed candidates will also take into account performance at interviews, appropriate testing, and references.

Applications from women and nationals of developing countries are strongly encouraged to apply.