Outreach Caseworker

Yorkshire | Lincolnshire

  • Organization: BRC - British Red Cross
  • Location: Yorkshire | Lincolnshire
  • Grade:
  • Occupational Groups:
    • Communication and Public Information
  • Closing Date: 2025-09-25

Outreach Caseworker
Location: East Riding of Yorkshire and North Lincolnshire
Hours: Full time or part time will be considered
Contract: Permanent 
Salary: £30,000 per annum based on 35 hours per week
UK driving licence and access to a vehicle is essential (business mileage will be reimbursed)
Are you ready to make a real difference in the lives of those who need it most?

Join our pioneering NHS programme, High Intensity Use (HIU) Programme as an Outreach Caseworker, supporting vulnerable individuals across East Riding of Yorkshire and North Lincolnshire. This is your chance to be part of an innovative, compassionate initiative that’s transforming care for frequent users of urgent and emergency services. You’ll support individuals who frequently access services—empowering them to take control, avoid crisis, and reconnect with their communities.

We welcome applications for both full-time and part-time. Depending on your location, you may cover East Riding of Yorkshire and North Lincolnshire, or focus on one area although flexibility would be required for cover over both areas based on service demand.

What does a typical day as an Outreach Caseworker involve?
  • Supporting individuals with complex needs to access the right help and avoid crisis.
  • Identifying social factors driving high use of emergency services.
  • Building trust with people facing challenges like trauma, addiction, and mental health issues.
  • Reducing stigma and shifting behaviours through community engagement.
  • Working closely with partners like A&E, GPs, housing teams, and mental health services.

What will you bring to the role of Outreach Caseworker? 

  • Experience supporting vulnerable people with complex needs, e.g. substance abuse, mental health conditions.
  • Strong communication skills and the ability to build trust.
  • Confidence in delivering casework, person-centred planning and risk assessment.
  • Quick thinking and effective negotiation in fast-paced settings.
  • Accurate record-keeping and attention to detail.

Ready to make a difference?
Apply by 23.59 on Thursday 25th September 2025 and be part of a team that’s transforming care for those who need it most. Early application is encouraged as we reserve the right to close the advert before the closing date.

In return for your dedication and expertise, you’ll get:
  • Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Assistance: Access to mental health and wellbeing assistance.
  • Team Working: Champion our mission in a collaborative team.
  • Cycle2Work: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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