Program Assistant - Administrative & Client Support

Nairobi

Organization: World Bank Group
Location: Nairobi
Grade: 2359
Occupational Groups:
- Operations and Administrations
- Administrative support
- Project and Programme Management
Closing Date: Closed

Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org.

IFC is seeking to recruit a dynamic, motivated, and organized Program Assistant to provide effective and efficient administrative support to IFC Industry and Advisory Teams. This role will contribute to the effective operation and administrative coordination of the office.

The positions are based in Nairobi, Kenya.

Role and Responsibilities

Key roles and responsibilities include the following:

• Provides quality control of internal and external documents; reviews documents for accuracy and adherence with IFC and World Bank guidelines and procedures;

• Assists staff for the drafting, editing, formatting, and production of documents and correspondence.

• Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the bank;

• Solves non-routine problems (e.g. responds to requests requiring research to address query at hand, etc);

• Assists in preparation of conferences, seminars, workshops, analyze budgetary scope, build a database of participants and draft event reports, etc.;

• Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data;

• Maintains up-to-date work unit project and other files (both paper and electronic);

• Corresponds with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy;

• Manages logistics requests for the visiting missions of the units;

• Collaborates with other team members and contributes productively to the team’s work and output Fully involves others in the work of the team;

• Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff;

• Provide primary assistance to the Finance officer including specialized support accounting and SAP related operations;

• Assist with any other administrative matters in the Central Africa sub-region or corporate initiatives;

• Back-up other ACS in the office and in the region when needed.

This vacancy is now closed.