Senior MEAL Officer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program Brief
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solution driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.
 
Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.
 

Purpose of the Role
Under the supervision of the MEAL Manager, the Senior MEAL Officer ensures regular Process Monitoring, timely Data Quality Checks, all projects have data collection tools, Indicator Performance Tracking Table (IPTT), and regularly reviews and maintains IPTT updated. The Sr. MEAL Officer will also be responsible for incorporating relevant program indicators into project MEAL systems to enable measurement of the contribution of individual projects in achieving program objectives. The other purpose of the Sr. MEAL Officer position is to provide guidance and support to the partner organization in establishing and maintaining project MEAL systems.

Job Context
 The Sr. MEAL officer will maintain a centralized database of indicators for IRC and will ensure that all project (They are responsible for) data collection systems are appropriate for each sector and are responsive to the program`s data collection needs. This role must familiarize him/herself with the program components, activities, and donor reporting requirements. The Sr. MEAL officer will review and consolidate data from multiple indicators and sectors daily and will be responsible for providing daily reports through the MEAL system to technical coordinators, managers, and others who review data.
The Sr. MEAL officer will maintain the mobile data collection system, adding and amending forms as required. The Sr. MEAL officer will consolidate data on indicators into CommCare database. As needed, the Sr. MEAL officer will organize and coordinate assessments by designing tools, training surveyors, enumerators, and/or data entry clerks. This role will report directly to the MEAL Manager-Education and Resilience. 

Highlights of Key Responsibilities:

Monitoring and Reporting

• Ensure data inputs in regular and periodic reports and databases (Education, Economic Recovery and Development & Emergency Preparedness and Response); prepare internal (Data Enumerators) and external reports and quantitative reports for donors, sectors, and country office and address feedback accordingly. 
• Assist and ensure project-specific dashboard development and regular update for project implementation or review meetings.
• Through regular field visits and data analysis, prepare monthly monitoring reports to inform decision-making.
• Prepare and update PCM/PIM template, IPTT, and MEAL activity plans with the collaboration of MEAL Manager- Education and Resilience.
• Regularly track the monthly activities implementation plan and share the status for management decisions with the collaboration of MEAL Manager- Education and Resilience.
• Work with project focal of IRC and Partners including MEAL colleagues to ensure that the project work plans including monitoring activities are up- to-date and progress tracked. 
• Work with the field team and/or partners to ensure that data is collected (on Commcare and/or prescribed template) and entered into databases and/or tracking sheets, and/or data platforms on a regular basis.
• Work with project focal of IRC and Partners including MEAL colleagues to track progress on action points related to implementation and MEAL activities.
• Work with project focal of IRC and Partners including MEAL colleagues to provide MEAL input for project and program reports.
• Closely follow up on field data collection and flag data collection issues to the MEAL Manager- Education and Resilience and MIS Manager.
• Conduct data quality audits to identify and resolve systemic problems affecting data quality.
• Conduct surveys, exit interviews, FGDs, and open discussions to receive feedback from the clients for improving services and support of IRC or partners to strengthen accountability to the clients.
• Input into 5Ws, Activity Info, and any other tools/templates to report to the working groups and other coordinating bodies. Coordination with partner organization
• Ensure partner M&E and technical staff are equipped with knowledge, tools and resources to support MEAL functions.
• Maintain liaison with the M&E focal point from the partner organization on MEAL system and providing feedback on the implementation quality to track progress towards the project goal(s). 
• Regular field visits to the partner’s office as well as project sites for data verification and documentation and sharing findings with MEAL Manager-Education and Resilience and IRC and Partners program focal points. 
• Evaluations and Research
• Develop ToR for PDM, Baseline, Mid-term, Endline, Survey, Field Visit and relevant assessments and training, orientations, and workshops.
• Provide quality assurance for assessments, baselines, surveys and evaluations.
• Plan for implementation and follow-up on internal (real-time evaluations, evaluations of humanitarian action, project evaluations, etc.) and participate in evaluations where required and share findings and recommendations of assessments, baselines and evaluations.
• Provide technical support to research and/or studies.

Accountability systems

• Support Sr. Accountability Officer in collecting feedback from clients to support programs to operationalize client accountability systems.
• With support from the MEAL Manager, develop and implement client feedback mechanisms.
• Develop and increase utilization of accountability approaches, such as Complains and Response Mechanisms.
• Support program implementation teams to consolidate feedback reports and monitor the implementation of actions.

Knowledge Management and Learning

• Assist the Manager-Accountability and Learning in conducting and documenting end-of-project learning reviews, and sharing lessons learned and protocols, incorporating these into new project designs.
• In consultation with the MEAL Manager-Education and Resilience and in collaboration with the Manager-Accountability, organize lesson-sharing events and documented learning among different projects and/or sectors. 
• Assist the Manager-Accountability and Learning in identifying, documenting, storing and sharing lessons learned that have implications for the refinement of the best programmatic practice.
• Support Client Satisfaction Survey (CSS) regularly conducted by Accountability team.

Staff capacity building

• Provide training and facilitate orientation sessions on new project records, tools, and assessment questionnaires to the program team and partners.
• Provide support and ensure the proper documentation of all potential project records and reports by engaging the program team and partners.
• Prepare MEAL staff mentoring coaching plans for partners and implement them accordingly.
• Train program staff in data collection methods, management, analysis, and how to use data for decision-making.
• Assist in the recruitment of enumerators and Human Resources onboarding and confirmed monthly salary with the consultation of HR focal. 
• Provide consistent, supportive supervision to strengthen staff performance as necessary to meet monitoring objectives for partners MEAL colleagues and IW/TIW.

Experience

• Minimum of 3 years of professional working experience in MEAL within the humanitarian and development sector. Special preference will be given to those who have already worked or working on Livelihood and Emergency Sectors. 
• Ideally familiarity within Education, DRR and Livelihood programming with integrated Health and protection services. 
• Extensive experience in data analysis, and program monitoring, including designing monitoring systems, indicators, developing and/or implementing MEAL plans, data quality assessments, and designing survey-both qualitative and quantitative, and conducting statistical analysis and generating reports. 
• Good understanding and hands-on experience in developing and implementing Theory of Change (TOC), LogFrame (LF), Indicator Performance Tracking Table (IPTT) and Performance Indicator Reference Sheet (PIRS) and Donor Reporting.
• Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment
• Fluency in English and strong English writing skills
• Exceptional analytical skills and proven skills in data management; and statistical analysis using Google Forms / Microsoft Forms/KoboToolbox/ ODK (Open Data Kit)/Commcare/PowerBI/, and/or any other statistical application like Python, SPSS or STATA
• Ability to work effectively in a fast-paced, deadline-driven environment
• Excellent time management skills and resourcefulness with strong attention to detail
• Excellent interpersonal and communication skills and ability to guide others and build the capacity of diverse teams

Language Preference

• Ability to communicate in English and understanding Chittagonian

Education

• Bachelor’s degree is required with relevant specialization in a quantitative field (e.g., Economics, Geography and Environment, Anthropology, Statistics, or from other social science groups). Master’s degree is preferred.

Professional Degree/ Certification

• N/A

Standard of Professional Conduct
The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values the IRC operates and enforces policies on Safeguarding (including PSEAH, Adult Safeguarding and Child Safeguarding), Anti Workplace Harassment, Fiscal Integrity, and Anti Retaliation.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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