Market and Community Engagement Officer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview/Summary: The Market and Community Engagement Officer will lead outreach, mobilization, and engagement efforts to ensure effective participation of youth, refugees, and vulnerable host community members in the program’s financial inclusion, skills development, and entrepreneurship pathways. The officer will build strong linkages with stakeholders, local communities, youth centers, and private sector partners to promote inclusive access to program opportunities, ensuring alignment with market needs and sustainability objectives. For this period specifically, the work will be within a project focused on financial literacy and financial inclusion as well as an entrepreneurship component in later stages of the project. Additionally, the Market and Community Engagement Officer will be responsible for coordinating the day-to-day tasks in IRC youth space in East Amman.

MAJOR RESPONSIBILITIES:

Program Implementation & Technical Quality

• Lead awareness and information sessions on program components.
• Develop and implement outreach strategies to ensure the involvement of women, refugees, youth, and other marginalized groups in accordance with program guidelines.
• Maintain an accurate log for training attendees and their performance in impact evaluation.
• lead internal and external referral and liaising process in coordination with other IRC team members.
• Facilitate awareness sessions, networking events (i.e. job fairs, community exhibitions, bazaars, etc.) as required by program design.
• Identify market trends, business opportunities, and skill demand to align training curricula with real-world needs.
• Conduct any other ad hoc tasks that are required and as requested by direct supervisor.

Youth Space Coordination

• Guarantee the Young People's Area follows IRC working hours and/or scheduled activities within the designated space.
• Ensure activities are being implemented based on the required standards and the needs of the clients and partners.
• in charge of the recruitment, training, and monitoring of volunteers needed
• Process transportation requests for clients through internal workflow system and according to criteria.
• Manage data for Youth Space activities, ensuring accurate monitoring and reporting.
• Coordinate with IRC partner organizations the availability and usage of the Youth Space, as well as local organizations, youth groups and stakeholders requesting use of the space for activities such as training sessions, awareness sessions etc.
• Help coordinate the logistics for IRC Youth Space.
• Report activities and issues directly to supervisor.

Partnerships and Coordination

• Participate in regular team meetings and supervision sessions.
• Work constructively within the team and take initiative on new tasks and ideas.
• Coordinate transportation plans with the operations team as needed.
• Coordinate program activities with implementing partners and partner organizations.
• Support implementing partners as program requires.

KEY WORKING RELATIONSHIPS

• Position Reports to: ERD Coordinator
• Position directly supervises: Volunteers if any
• Indirect Reporting: NA
• Other Internal: Government Liaison, Partnerships, MEAL
• Other External: Partners

JOB REQUIREMENTS

• University Degree or equivalent experience in a similar field.
• Minimum 4-6 years’ experience in community outreach, youth engagement, or market linkages, preferably within livelihoods or development programs, experience within IRC Jordan ERD program is preferred.
• Experience engaging with private sector actors and civil society organizations.
• Excellent communication, facilitation, and interpersonal skills.
• Proven track record to outreach to and mobilize diverse groups and develop partnerships.
• Proficiency in Arabic and good command of English (spoken and written).
• Willingness to work in Amman, and travel to other cities for activities as needed.

Working Environment: This post will be based in Amman - East Amman Center

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The IRC is committed to fostering an accessible workplace. We encourage individuals of all backgrounds, experiences, and abilities to apply for positions that align with their qualifications and interests. If you are selected for an interview, please inform your recruiter if you require any accommodation during the recruitment process. Examples of accommodation may include extended time for interviews or assessments, flexible scheduling to accommodate medical appointments, or assistance with communication needs. The IRC has offices in many locations, each with varying capacities to provide specific accommodation. While we are committed to doing our best to meet your needs, please note that certain accommodation may depend on the resources and facilities available at each location. Please know we will carefully consider all requests and make every effort to ensure a supportive and accessible recruitment process. 

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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