People & Culture Business Partner, Latin America

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is only open to current/former IRC staff. Applicants must have authorization to work in one of the countries.

The People and Culture Business Partner (PCBP) for Latin America is a strategic advisor and operational partner, supporting the regional/country leadership teams. This role ensures the LatAm region has the culture and talent needed to deliver on global program goals and effectively serve clients. The PCBP is a key member of both the LatAm regional leadership team and the People & Culture leadership team for the Crisis Response, Recovery, and Development Department (CRRD).

The PCBP focuses on:
•    Leading and supporting a highly effective People & Culture team.
•    Ensuring a safe, inclusive, and supportive culture for all employees, prioritizing Duty of Care and overall wellbeing.
•    Driving organizational performance, efficiency, and effectiveness of people-related operations.
•    Operating across multiple countries and cultures, supporting employees across the Latin America Region.

Key Responsibilities
•    Strategic Leadership: Provide guidance to People & Culture functions across the LatAm region, ensuring high-quality delivery of P&C programs and operations to achieve organizational goals. 
•    Culture & Talent Transformation: Collaborate with P&C, regional, and country program leadership to transform the region’s approach to culture, talent, and employee experience. Integrate Duty of Care support for staff wellbeing into regional P&C strategy. 
•    GEDI, Safeguarding, and Duty of Care: Ensure progress, barriers, and enablers for Gender Equality, Diversity & Inclusion (GEDI), Safeguarding (SG), and Duty of Care (DoC) are part of regular leadership dialogue. Tailor organizational goals to the regional context, design strategic initiatives, track progress, and inform global priorities. 
•    Inclusion & Equity Initiatives: Partner with CRRD GEDI Team and country P&C functions to develop and implement context-relevant solutions, policies, and programs for underrepresented groups (women, SOGIESC, people with disabilities, LGBTIQ+, racial minorities), incorporating DoC and wellbeing. 
•     Operational Excellence: Ensure best practices and legal compliance for recruitment, employee relations, compensation & benefits, and data reporting & analysis. Integrate staff wellbeing into these processes.  
•    Organizational Development: Collaborate with HQ Organizational Development to enhance organizational health, including optimal P&C structures. 
•    Continuous Improvement: Foster a culture of continuous improvement and impact measurement, supported by people analytics and data-driven decision-making. 
•    Country Program Support: Support development and achievement of country program P&C priorities, linking regional and global P&C strategies. 
•    Employee Relations: Manage sensitive employee relations and complex matters, prioritizing staff wellbeing. 
•    Team Leadership: Lead, empower, and mentor team members, set clear expectations, co-create objectives, provide feedback, and support professional aspirations. 
•    Project Management: Lead and manage regional P&C projects and strategic initiatives. 

Desired Experience and Skills

•    10+ years of progressive People & Culture/Human Resources experience, with at least 3 years at a regional or multi-country level
•    Experience supporting diverse employee groups across multiple organizational levels, cultures, and locations
•    Demonstrated success in both strategic and operational P&C roles
•    Strong understanding of social justice, equity, and inclusion
•    Experience in humanitarian, emergency response, or complex organizational environments preferred
•    Ability to work, manage, and meet deadlines in a fast-paced environment; outstanding business acumen, critical thinking, problem solving and decision-making skills required
•    Leadership and influence at senior level
•    Strategic thinking and business acumen 
•    Operational and process excellence
•    Change management and problem-solving
•    Relationship-building and communication
•    Analytical skills and data literacy
•    Technological proficiency (HRIS, MS Office, Power BI)
•    Cultural agility and inclusiveness
•    Fluency in English and Spanish 
•    Willingness to travel regionally as needed
•    A consistent role model for the IRC culture we seek to provide for all colleagues: respectful, encouraging, empathetic, and inclusive; Genuine commitment to fostering equity, inclusion and belonging in the workplace, 

Key Working Relationships 
•    Position Reports to: Dual reporting line to Head of Region and Senior P&C Director, CRRD 
•    Direct Reports: x Country P&C Leads, , Regional Safeguarding Advisor.  I would suggest not having this dual reporting line as all P&C leads and SG Advisor are at band 5B

 Key Internal Relationships: 
•    CRRD P&C Leadership Team 
•    Regional Leadership Team, Country Directors, CRRD colleagues across multiple roles 
•    Global leaders and team in the areas of GEDI, Safeguarding and DOC.
•    Global P&C team across all the HQ functional teams and at the regional and country level 

Key External Relationships: INGO counterparts; legal counsel; P&C associations and networks 
 

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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