Employer Engagement Specialist

Remote | Denver

  • Organization: IRC - International Rescue Committee
  • Location: Remote | Denver
  • Grade: Mid level - Mid level
  • Occupational Groups:
  • Closing Date:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: 

The employer engagement specialist is responsible for program implementation and service delivery for the employer engagement program, which aims to assist refugee clients in retaining jobs and moving beyond entry-level positions in their chosen fields. Specifically, the employer engagement specialist works within a team to secure partnerships with employers to provide workplace-based training, including delivering cultural and workforce orientations to employers, delivering refugee employee- focused services such as intakes, assessments, individual goal setting, soft-skills and Vocational English as Second Language (VESL) training, and coordinating referrals for additional services to support refugees’ career advancement. 

Major Responsibilities:

Outreach and Employer Partnership Cultivation

  • Work with the economic empowerment team and manager to identify employer partners, deliver tailored cultural and workforce adjustment orientations, secure MoUs, assess needs and develop workplace-based training plans.

Client Enrollment, Skills Training, and Technical Assistance

  • Conduct intake and enrollment with refugee employees in coordination with employer partners.
  • Implement technical assessments to identify client strengths, weaknesses, and competencies.
  • Assist clients to enter and complete soft-skills and VESL training.
  • Manage a client caseload by providing one-on-one support, including service planning, goal setting, resource mapping, and continuous follow-up.
  • Support development of training plans and skills training development.

Service Documentation

  • Collate enrollment data and ensure detailed case noting with individual clients.
  • Use internal databases as assigned to track client services, outcomes, and metrics.
  • Document client participation and progress, adhering to grant requirements, and regularly collecting success stories.
  • Engage with and, as necessary, develop supportive tracking systems for auxiliary information.
  • Comply with all financial and budget-related mechanisms and processes.

Other Responsibilities

  • Participate in all program meetings, staff development activities, and fully engage as a member of the team.
  • Comply with all policies, procedures, and protocols of the agency.
  • Other related duties as assigned.

Key Working Relationships:

Position reports to: Career Development and Financial Empowerment Supervisor 

Position may directly supervise: interns and/or volunteers

Internal and/or external contacts: Coordinates regularly with employment team and local program partners

Job Requirements:

Education:

  • Minimum GED or equivalent. Bachelor’s degree or equivalent preferred

Work Experience:

  • At least 2 years’ experience working in employment and workforce programs preferred.
  • At least 2 years’ experience with client counseling, case management, or coaching strongly preferred.
  • Experience with higher education, including community colleges, adult schools, and technical training providers is a plus.     

Demonstrated Skills and Competencies:

  • Multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds required
  • Ability to effectively set service expectations and coach clients towards shared goals
  • Excellent written and verbal communication skills, including public speaking and presentation creation
  • Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships
  • Proven ability to take initiative, problem-solve creatively, and collaborate in a fast-paced work environment
  • Demonstrated experience in system development, case management, and/or sales and marketing
  • Excellent organizational skills with the ability to track and follow up on dynamic information
  • Ability to work efficiently across a team to reach specific measured outcomes
  • Proficiency in Microsoft Office Suite required
  • Experience using data and fiscal tracking systems strongly preferred
  • Flexible availability necessary
  • Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area

Language Skills:

  • Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Arabic, Dari, Farsi, Kinyarwanda, Pashto, Swahili and Spanish.

Working Environment: 

  • A combination of standard office environment, remote work and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • Will require occasional weekend and/or evening work.

Compensation: (Pay Range: $24.00-$25.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Fellow badge

This feature is included in the Impactpool Fellowship.

Become a Fellow and get a summary of the job description to quickly understand the role and the requirements