Psychosocial Support Coordinator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:  

The Psychosocial Support Coordinator is responsible for developing and implementing community, family and focused support interventions that help humanitarian entrant populations, including refugees, asylum seekers, asylees and others, cope with the impact of social, emotional and psychological stressors. Reporting to the health and wellness supervisor, they will promote mental health awareness and reduce stigma associated with mental health and psychosocial support services (MHPSS). They will coordinate regular psychosocial and peer support groups and facilitate effective connections to supportive counseling and clinical therapy.

Major Responsibilities: 

• Conduct assessments to identify individual and community needs and strengths
• Develop and implement plans and interventions for addressing identified needs
• Provide individual and family supportive counseling enhance psychosocial well-being
• Facilitate support groups for individuals and communities
• Train and advise other colleagues who will serve as support group facilitators
• Collaborate with other service providers to ensure comprehensive support
• Develop and maintain accurate case records and reports
• Participate in professional development opportunities to enhance skills and knowledge
• Other duties as assigned

Job Requirements: 

• 3+ years’ experience as a Social Worker and demonstrated experience working in case management, facilitating support groups, crisis intervention with refugees and other humanitarian entrants
• MSW or equivalent
• Highly developed interpersonal skills including active listening, emotional de-escalation, patience, and compassion
• Minimum of two years of experience working with diverse clients in a non-profit setting; previous experience working with refugees preferred
• Experience in project or program management, including experience meeting deadlines, maintaining case files, and completing timely reporting
• Ability to work effectively in an environment that is multi-cultural and multi-lingual; experience using interpreters desired
• Highly effective communication skills, demonstrating strong partnership skills, emotional intelligence, and situational awareness
• Highly adaptable and flexible self-starter with ability to work independently as well as collaborate with others, juggle multiple priorities, and meet deadlines in a demanding work environment
• Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Fluency in English; written and spoken

Working Environment: 

• Standard office working environment with regular local travel within the service delivery area
• May require occasional weekend and/or evening work.

Compensation: (Pay Range: $31.00-$32.90) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.