Youth Services Coordinator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background: 

RAI Education & Youth programs support displaced children to make a positive adjustment to their new communities, pursue their educational goals, and develop the social emotional assets to support holistic well-being. The IRC in Silver Spring serves approximately 2,000 individuals per year, including hundreds of youth clients aged 0-24. 

Job Overview:

The Youth Services Coordinator oversees the delivery of the Youth Mentorship Program, supervises a small team of direct service staff, and supports collaboration across IRC Silver Spring’s Youth and Education programs. The primary focus of this role is implementing the Youth Mentorship Program, including volunteer recruitment and onboarding, staff support, youth connections to post-secondary education and career resources, and accurate data management. The position also supports other holistic youth programming, including summer academy, field trips, and after-school programs. The coordinator reports to the Program Supervisor and works closely with the Silver Spring Youth and Education team, IRC staff, volunteer mentors, and community partners.

Major Responsibilities:

• Coordinate IRC Refugee Youth Mentoring program, serving youth aged 15-24
• Coordinate additional IRC youth programs including summer academy, field trips, after-school programs and more
• Ensure grant compliance, documentation and outcome measurement. Implement quality control measures including case file review, case note review and service checks
• Draft accurate and timely data and narrative program reports
• Supervise a small team of staff implementing IRC youth and education programs. Provide structured support through weekly check-ins and annual performance reviews
• Lead volunteer recruitment, onboarding, and supervision in the Youth Mentorship Program
• Identify and share best practices for youth mentoring and immigrant youth programs delivery. Develop content and deliver training to IRC staff, volunteer youth mentors, public school staff and refugee youth using both in-person and virtual formats
• Ensure IRC staff and volunteers follow safeguarding policies for the wellbeing of youth
• Represent IRC at external functions, primarily with volunteers, relevant school or student groups, education providers, and youth service organizations
• Participation in regular organization and team meetings
• Complete administrative tasks and office functions by deadlines
• Other duties as assigned

Job Requirements:

• Bachelor’s degree preferred
• Minimum two years’ experience providing direct services to immigrant youth, preferably including mentoring, tutoring, teaching, and/or curriculum development for English Language Learners
• Experience leading youth mentorship programs, including mentor training, mentor-mentee matching, safeguarding and follow-up
• Experience coaching and guiding staff, volunteers and young adults
• Demonstrated ability to maintain high quality program documentation and data
• Strong organizational and time-management skills
• Proficient in Microsoft Office suite and command of databases and platforms
• Strong in-person and virtual workshop/training coordination skills
• Excellent verbal and written communication skills
• Fluent in written and spoken English. Proficiency in a language of IRC participants is a plus

Working Environment:

• Combination of standard office working environment and field work in a variety of locations including schools, homes or field trip sites. On-site 4 days/week
• Local travel. Must have a valid driver’s license and access to an insured vehicle
• Some schedule flexibility, to accommodate for after-school, evening and weekend activities

Compensation: (Pay Range: $29.00 - $31.50) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.