EUAA Front Desk Administrative Support - Interim Support

Konnekt forms part of a consortium handling temporary employment for The European Union Agency for Asylum (EUAA) in Malta. The consortium is formed by EMCS, KonnektPayroll, Talexio, FASTER Group & Konnekt. By applying for this role, you consent to share your information with the consortium partners. 

Front Desk Administrative Support

Location: EUAA HQ - Valletta Grand Harbour

Tentative start date: 01.12.2025

Salary Category III - Gross monthly: 3,062.39 Euros.

Job Description

• Perform front desk and hospitality tasks,
• Perform administrative tasks supporting the contract managers with the technical implementation and monitoring of contracted services,
• Perform facility management related duties, organize and/or execute uninterrupted in-house service delivery,
• Monitor and manage client requests in an automated system or E-mail,
• Perform any other task as requested in the interest of the service as assigned by line manager or coordinator
• Carry out tasks specific to the Front Desk function such as: managing incoming calls, meeting and greeting visitors and VIP official visits, announcing visitors, managing the accreditation service for incoming visitors, registering incoming post; responding to customer queries; 
• Organizing correspondence, filing and archiving documents, drafting of documents, typing, reproducing, handling the layout of documents and checking the formal quality of documents; Communicating with contractors calling to the site; Receiving goods and services monitoring consumption tables and services, draft order forms. Act as DEA.
• Ensure excellent daily management of supplies and equipment, ensure uninterrupted delivery of FM services, liaise with internal and external suppliers to follow-up on the delivery of supplies and equipment; Assisting with contract management activities in general; Ensure that a high level of hospitality is delivered in the execution of duties, and paying attention to FM details in the physical environment. Prepares removals and monitors assets and inventory.
• Accepts client requests and prioritizes these; organizes and assigns requests in an automated system and takes action for their follow up or monitors the delegation of such task.

The job will be performed from behind the front desk in the central lobby of the Agency. The incumbent will be required to wear corporate clothing which will be provided. Teleworking is not allowed.

Minimum qualifications

• Post-secondary education attested by a diploma OR Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year OR College Education (Maltese Equivalent - Advanced Level Certification)
• Good command of the English language (minimum B2 spoken and written), any other European Union language on B2 level, such as: French, Italian, Greek, Maltese, is highly appreciated."

Minimum experience

• At least 3 years’ experience in a secretarial or administrative/facility support role in a larger office environment of 100+ people (might be substituted by comparable experience in the leisure industry); 
• Experience working in a multi-cultural environment.

Required skills

• Service minded attitude and capable to work in a team and communicate accordingly; 
• Excellent communicative skills and personal presentation;
• Flexibility in the duties to be performed; 
• Well organized and able to plan well; 
• Efficient in the manner duties are performed, accurate and attentive to detail; 
• Self-motivated and able to work with minimal supervision; 
• Able to deal with difficult circumstances as they arise and take the initiative as to the course of action; 
• Confidentiality, integrity and discretion; 
• Ability to use electronic office equipment and applications (word processing, spreadsheets, presentations, electronic communication, internet etc.). 

IMPORTANT NOTICE

By applying for this position, the candidate confirms that they have fulfilled any obligations imposed by the laws on military service, meet the character requirements for the duties involved, and are entitled to their full rights as citizens.

Non-resident rate: Non-Maltese employees who are moving to Malta for the purposes of employment will be subject to "Non-resident" tax rates for the first 183 days from arrival – these are higher than the standard rates. Once 183 days of residence are reached, income tax will be recalculated for the entire period of employment in the current year from arrival in Malta, and the tax will be adjusted to recover any overpaid tax. If the 183-day period extends into the following year, and 183 days of residence in Malta are not accumulated, the overpaid tax will need to be claimed back from the authorities with personal income tax return.

To estimate the effect of Resident and Non-resident rate on salary, please use the following link: https://www.konnekt.com/find-a-job-in-malta/salary-calculator  

Job Reference: FW479