The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:  

Under the direct supervision of the Protection Monitoring Officer, Protection Monitor will be responsible for monitoring protection concerns (rights violations, discrimination, and exclusion) among the refugee, host community, and persons at heightened risk populations in North in a manner that protects the safety, confidentiality and dignity of these communities. Monitoring activities will lead to an increased understanding of the protective environment, including essential demographic data, vulnerability mapping, available services, and existing gaps impacting the refugee and host populations, and sharable reports detailing needed actions by all actors (IRC, humanitarian, and government) to address protection concerns/gaps and contribute to referral mechanisms for specialized services. The Protection Monitor will work in coordination with the Referral Focal Point to ensure that monitoring data is used to inform information materials and campaigns. The Protection Monitor will be tasked with collecting information on available services and will assist in managing referral cases both internally and externally to connect individuals in need with appropriate services. Additionally, the Protection Monitor will receive technical guidance and support from the Protection Monitor Officer, in alignment with the Senior Protection Manager, and will address inquiries and requests for further information regarding submitted protection data on a weekly basis.

Major Responsibilities:

Major responsibilities of Protection Monitor (not exhaustive) are listed below:

• Conduct mobile field visits 4-5 times per week to villages, urban areas, and informal settlements/tent clusters to meet with persons of concern within the community and identify individuals at risk and humanitarian needs according to weekly work plan.

• Utilize digital data collection systems for data collection and uploading, and participate in training in the digital system, data cleaning, and regular debrief and supervision of digital data collection activities.

• Directly upload protection data to produce a clear, protection-focused report and translate and follow-up on red flag protection-related issues.

• Analyze data and highlight trends and protection needs in reporting to the Protection Monitoring Officer, and Reporting Officer.

• Under the guidance of direct supervisor, facilitate one-on-one interviews and focus group discussions with refugees, host community members, state actors and service providers in the field on selected protection concerns.

• Conduct spot observation in areas where refugees are housed or clustered for inclusion in protection monitoring, using qualitative and quantitative methods.

• Work to identify and support community focal points/settlement representatives to participate in ongoing monitoring activities and follow-up.

• Keep records through the digital system of the urgent protection needs identified and the actions taken to assist affected PoCs.

• Work to strengthen IRC’s relationship with refugees, refugee/host community leaders and municipal actors to maintain good access to POCs.

• Support the Protection Monitoring Officer, and Senior Protection Manager to conduct advocacy on behalf of the community.

• Conduct Rapid Needs Assessments (RNA) and Provide support in Emergency Situation when requested.

• Conduct other duties as assigned by supervisor.

Job Requirements:

Work Experience:

• At least two years’ experience in an NGO, preferably in social work or sociological research.

• Experience working for an international organization is preferred.

• Good protection background and knowledge of refugee context, as well as demonstrated ability to identify and refer vulnerable cases, is desirable.

• Experience in regular report writing.

Demonstrated Skills and Competencies:

• Belief in human rights including gender equality.

• Good communication skills including ability to gain trust and build relationships with new communities.

• High standard of spoken and written Arabic and English, ability to translate desirable.

• Basic computer and tablet skills including Microsoft Word and excel.

• Good interpersonal skills and ability to work as part of a team, as well as independently.

• Flexible and able to work in a dynamic and diverse environment.

Education: Bachelor’s degree.

Language Skills: Arabic and some English language skills are desirable.

Working Environment:  Located in  or surrounding areas, the position will involve travel to the field and potentially other areas, as the security conditions permit.

Kindly note that priority consideration will be given to former IRC staff.

Commitment to Gender, Equality, Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. 

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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