SENIOR PUBLIC INFORMATION ASSISTANT

New York City

  • Organization: UNJSPF - United Nations Joint Staff Pension Fund
  • Location: New York City
  • Grade: Administrative support - GS-7, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
  • Closing Date: 2025-12-29

Org. Setting and Reporting

The United Nations Joint Staff Pension Fund (UNJSPF) was established in 1949 by the United Nations General Assembly to provide retirement, death, disability, and related benefits for staff of the United Nations and other member organizations of the Fund. UNJSPF administers benefits of more than 80,000 beneficiaries residing in more than 190 countries, paid in 18 currencies, and services more than 150,000 participants who work in the 25 member organizations of UNJSPF. The Fund has offices in New York (United States) and Geneva (Switzerland) and two liaison offices in Nairobi (Kenya) and Bangkok (Thailand), respectively. The United Nations Joint Staff Pension Fund-Pension Administration (UNJSPF-PA) comprises about 250 staff from diverse countries and cultures, based across four prominent duty stations (New York, Geneva, Bangkok, and Nairobi). We are a career employer offering unique opportunities for growth within the United Nations system. Our office is located in the heart of Manhattan, within walking distance from the Grand Central Station hub, in a state-of-the-art facility (the One Dag Hammarskjöld building). Visit www.unjspf.org for more details. This position is located in the Communication Team within the Office of the Chief Executive of Pension Administration of the United Nations Joint Staff Pension Fund (“UNJSPF” or “the Fund”) - Pension Administration. The Communication Team is responsible for communication with the Fund's constituents and for providing them with access to clear, correct and useful information regarding pension matters, including for participation and financial entitlements from the Fund. The Senior Public Information Assistant reports to the Public Information Officer, under the overall guidance of the Special Assistant to the Chief Executive of Pension Administration. This position is located in New York.

Responsibilities

• Contributes to the development and production of communications products/services with minimal supervision. • Collaborates substantively on publication activities designed to promote knowledge and understanding of and to build support for UNJSPF activities, to include delivery of discrete components of the unit’s work programme in social and mass media (e.g. newspapers, TV, radio, internet, etc.). • Assists in the implementation of the UNJSPF communications strategy 2024-2028 and UNJSPF communication policy. • Supports the organization of in-person and virtual events at corporate level for UNJSPF participants and retirees. • Designs and distributes mass emails (newsletters, COLA updates, CE pre-suspension) to UNJSPF clients and stakeholders. • Develops and maintains relationships with media and other official (e.g. NGOs, local community and government leaders, educational institutions, other UN agencies, etc.). • Serves as a first-line focal point and/or media liaison to facilitate the flow of information and messages on all aspects of UNJSPF activities, policies and operations institution-wide in assigned area(s) and on matters relating to the Chief Executive of Pension Administration to key internal and external audiences. • Maintains constant contact with key offices (e.g. UNJSPF Chief Executive of Pension Administration Deputy Chief Executive, Client Services, etc.); reviews relevant documents, reports, press releases, etc. to gather information and keeps abreast of the timing and substance of key meetings, events, speeches, activities, etc.; maintains files on key subjects before the UNJSPF and on the activities of the Chief Executive. • Prepares briefs on assigned topics for senior officers; responds, both orally and in writing, to a broad range of routine questions and information requests on UNJSPF activities from the press, constituents and other parties; as appropriate forwards questions/requests to relevant parties for reply; drafts letters and official memoranda on a range of subjects. • Researches, compiles and presents information from a variety of sources; including reviewing relevant pension and technological trends worldwide and identifying items of interest to the Chief Executive of Pension Administration, the Pension Board or senior UNJSPF officials. • Coordinates and oversees the entire audio/visual marketing campaign under the supervision of the Public Information Officer. • Serves as photo lab supervisor by establishing and maintaining an efficient production of photographic images in both digital and print formats. • Supports film, video, and radio production through research, content recommendations, writing, interviews, production coordination, editing, and translation oversight. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned.

Competencies

• Professionalism: Knowledge of emerging trends and technologies digital communications and client service. Knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Ability to interact with the media and other constituents. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required.

Job - Specific Qualification

Not available.

Work Experience

A minimum of ten (10) years of progressively responsible experience in public communication, international broadcasting or related area is required. The minimum years of relevant experience is reduced to eight (8) years for candidates who possess a first-level degree or higher. Experience with developing graphic materials and visuals for websites, publications and/or social media platforms is required. Experience with layout of publications in English and French is required. Proficiency with or certification in desk publishing software is desirable. Experience working in a pension fund, financial institution, or similar organization in roles involving client communication or dissemination of complex financial and administrative information is desirable. 1 year or more of experience in international organizations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Either French

or

Spanish is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

.headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; }

Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level III

UN Level III

UN Level III

UN Level III

Desirable Languages

Language

Reading

Writing

Listening

Speaking

French

UN Level II

UN Level II

UN Level II

UN Level II

Spanish

UN Level II

UN Level II

UN Level II

UN Level II

Assessment

Evaluation of qualified candidates may include a desk review of candidates' profiles or an assessment exercise which may be followed by competency-based interview.

Special Notice

This temporary position is available for 364 days. Funding for this position is subject to General Assembly approval and therefore, the selection and onboarding of the successful candidate may be expected in early 2026. This position is available for 364 days with the possibility of extension subject to availability of funding. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat. Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided, he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

You need an Impactpool account to apply for this job

It's free and takes only a moment to sign up

Sign up and apply

Already a member of Impactpool?

Sign in to your account Linkedin logo | Sign in with LinkedIn
Fellow badge

This feature is included in the Impactpool Fellowship.

Become a Fellow and get a summary of the job description to quickly understand the role and the requirements