Tax Site Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC’s Program Excellence Unit assist offices which help newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progress to living wage jobs, learn basic financial management skills and build assets, start small businesses, and access the Earned Income Tax Credit. 

Under the supervision of the Technical Advisor, Financial Capabilities the Tax Site Associate supports the coordination and day-to-day administration of the IRC’s National Volunteer Income Tax Assistance (VITA) program partnering with five offices: Salt Lake City, NYC, Dallas, Richmond and Spokane. IRC’s goal is to assist 2,000 taxpayers in preparing their returns in a safe, culturally and linguistically appropriate manner – remotely. 

Major Responsibilities: 

•    Facilitate the launch of the remote VITA program including but not limited to:
o    Recruitment of local Tax Site Coordinators (volunteer)
o    Support the five sites in developing marketing and outreach plans
o    Solidifying each site’s plan for tax intake and document collection
•    Support the day-to-day operations of the IRC’s Volunteer Income Tax Assistance (VITA) site during tax season (January – April 2026), including but not limited to:
o    Coordinating and providing technical support to volunteer tax preparers
o    Technical support to site coordinators and volunteer tax preparers
o    Providing customer service to clients, as needed
o    Conducting quality reviews and electronically filing tax returns;
•    Complete the IRS Link and Learn tax training at the Advanced level as well as the Site Coordinator Training;
•    Assist with program data collection;
•    Ensure compliance with IRS and VITA program policies and procedures, as well as IRC policies;
•    Other duties as assigned

Job Requirements: 

•    Undergraduate degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education;
•    Previous experience as a VITA volunteer strongly preferred;
•    Previous experience with personal income tax preparation strongly preferred;
•    Experience in a non-profit organization preferred;
•    Excellent customer service skills, including experience working with a diverse client base;
•    Strong written and verbal communication skills, including the ability to make presentations as well as the ability to supervise a large, diverse group of volunteers;
•    Strong organizational skills and high level of attention to detail;
•    High level of computer literacy; familiarity with TaxSlayer software highly preferred;
•    High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams;
•    Strong commitment to economic empowerment of low-income and underserved populations;
•    Excellent written and verbal English;

Working Environment: 
•    Standard, professional office environment;
•    Fully remote;
•    Some evening and weekend work hours will be required;
•    Home internet

Compensation: (Pay Range: $23 - $25) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.