Clinical Officer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The clinical officer will be responsible for the overall coordination of health activities and supervision of the staff in the clinic, OPD or department assigned to. Will work closely with the Pharmacist, Lab Technologist, MCH Nurse, Reproductive health officer, Community Health Officers, Nutritionists, and others in ensuring quality health services to the beneficiaries. Will also provide support in the hospital as needed, doing ward rounds and ensuring coverage both day and night. May be called upon to act as Clinical officer in charge.

Key Responsibilities:

Program Management:

• Overall, in charge of the health clinic/ unit, or outpatient and MCH department of the Facility

• Supervision of all staff at the assigned unit

• Handling all administrative roles at the assigned unit as per the IRC policy

• Keep complete and accurate inventory of medicines and supplies located at the health post and monitor/supervise their usage

• Assess health clinic needs regularly, and make routine orders

• Ensuring that weekly orders for drugs and non-pharms are prepared and submitted to the health manager for approval.

• Whenever maintenance is required at the health post/department, fill and submit maintenance request forms to the Clinical officer in charge of clinics for further processing.

Human Resource:

• Raise Hire Requests for any vacant Incentive positions.

• Set Performance Objectives for personnel reporting to him/ her and monitor their performance Perform incentive staff appraisal.

• Attend the monthly clinical services staff meeting and share updates (this is mandatory)

• Plan and manage staff leave and R&R plans ensuring adequate coverage

• Review and recommend changes to JDs of the incentive staff under your supervision

• Hold monthly meetings with the staff under your unit and share minutes with your supervisor.

Program Activities:

• Clinical assessment and prescription of treatment for all patients

• Refer cases requiring specialized care to the various special clinics

• Ensure adequate coverage in the assigned units by arranging a rotation schedule with fellow Clinical officers

• Cover the hospitals during weekends

• Cover the hospitals at night as per the clinical officer’s call/night duty schedule

• Conducts ward rounds in the absence of a Medical Officer

• Properly document treatment on patients’ files

• Maintain an accurate and updated records keeping system in the health unit

• Carry out minor surgical procedures

• Attend to emergencies in the ward in the absence of a Medical Officer

• Attend and participate in the daily morning hospital handover meetings

• Attend and participate in weekly continuous medical education (CME) at the hospital

• Training of staff on job and theory sessions.

• Review of SGBV/assault clients.

Reporting and Coordination:

• Ensure all patient records are properly documented in the patient files with all aspects of management being captured.

• Ensure use of EMR for reporting.

• Conduct mortality audits for all deaths occurring in the pediatric ward together with other staff working in the unit and share the reports with the HM monthly

• Maintain accurate inventory record at the facility

• Prepare comprehensive handover reports to facilitate smooth transition during annual staff rotation and when going on leave

Others:

• Carry out any other duty assigned by your supervisor.

Key Result Areas

• Ensure smooth running of the health post/department, providing supervision, support and guidance to all staff working at the health post

• Ensure quality of care in management of patients

• Ensure complete, accurate and timely data capturing and reporting using all available tools.

• Ensure that universal precautions and infection prevention guidelines are adhered to

Safeguarding and GEDI Core Responsibilities

• Adherence to IRC Way: Uphold the core values of Integrity, Service, Equality, and Accountability in all professional activities.

• Policy Compliance: Follow and enforce IRC policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing, ensuring protection from retaliation.

• Commitment to Safety: Implement preventive measures to create a safe environment and take corrective actions when harm occurs.

• Professional Conduct: Demonstrate integrity, accountability, and respect in decision-making, service delivery, and interactions with colleagues and clients.

• Team Collaboration: Foster inclusive teams that encourage critical reflection, power sharing, constructive debate, and objectivity.

• Client-Centered Service: Deliver the highest quality of services to clients, guided by professionalism, respect for diversity, and promotion of equality.

Required Qualifications:

• Diploma in Clinical Medicine and Surgery

• Registered with clinical officers’ council

• Minimum 2 years working experience working in health set up

Required Experience & Competencies:

• Good clinical skills - history taking, physical examination, ordering appropriate laboratory investigations and making appropriate diagnosis.

• Proven leadership, communication, interpersonal, decision-making skills.

• Excellent oral and written communication skills (English and Swahili).

• Computer literacy in the use of MS Windows, Word, Excel, PowerPoint and Outlook is desired

• Ability to work and deliver results with minimum supervision

• Demonstrated ability to work as a team player.

• Experience of working in hardship area or previous IRC experience is an added advantage.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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