Business Support Associate G6 (Senior Management Support)

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Job Title: Business Support Associate G6 (Senior Management Support)

Type Of Contract: Fixed Term

Unit: Management (CD’s & DCD’s offices)

Duty Station (City, Country): Cairo/Egypt

Duration: 12 Months (Extendable based on satisfactory performance and funding availability)

Job Purpose:

Under the overall supervision of the Country Director, the Business Support Associate will ensure the smooth and efficient functioning of the Front Office. This role requires a high level of professionalism, discretion, and initiative to manage complex administrative tasks and provide executive support to senior leadership.

The incumbent will coordinate and deliver a wide range of business support services, including managing calendars, organizing high-level meetings, preparing briefing materials, and handling confidential correspondence. The position involves close collaboration with internal teams and external stakeholders to ensure timely and high-quality service delivery.

Key Accountabilities (not all-inclusive):

• ​Provide dedicated executive assistant support.

• Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.

• Actively seek and use feedback to improve business processes and procedures.

• Respond to complex business support queries to provide a timely and accurate resolution of enquiries for clients.

• Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies.

• Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.

• Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.

• Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.

• Provide a full range of complex business support services to staff to contribute to the effective functioning of business operations.

• Provide advice, support and/or training to junior support staff in the provision of business support services, to support their learning in providing business support.

• Coordinate tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.

• Any other duties in line with the position level and expertise.

OTHER SPECIFIC POST REQUIREMENTS:

• Provide direct support to the Country Director and Deputy Country Director, including proactive calendar management, travel planning, mission itineraries, and follow‑up on action items.

• Draft, review, and translate official correspondence, reports, and briefing/meeting materials into Arabic (and from Arabic to English as required), ensuring accuracy, clarity, and alignment with WFP standards.

• Establish and maintain effective relationships across internal units and with external stakeholders (UN agencies, government counterparts, donors, and partner organizations), facilitating timely information flow and coordinated actions.

• Organize high‑level meetings and events (agendas, invitations, logistics, protocol), and prepare/read‑ahead packages, talking points, notes for record (NFR), and action trackers.

• Serve as the focal point for all official correspondence (letters, memos, emails) with internal units, external partners, and government entities, managing routing and clearance, ensuring professionalism and timely delivery, and maintaining a structured registry/archive for audit and retrieval.

Qualifications & Experience:

Education:

A bachelor’s degree in business administration, Management, Public Relations, or a related field is desirable.

Experience:
Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Specialized knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.

• Good communication skills to provide specialized business support services to a wide range of individuals.

• Ability to analyze and interpret financial data and monitor budgets.

• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialized services.

• Strong client orientation with the ability to anticipate needs, provide timely support, and maintain positive relationships with diverse stakeholders.

• Experience in coordinating the work of others and self and training and supporting others.

• Excellent organizational skills and ability to manage competing priorities in a fast-paced environment with attention to details.

• Ability to maintain confidentiality and exercise discretion in all interactions.

• Proficiency in Microsoft Office (Outlook, Word, Excel and Power Point) and Adobe Acrobat.

Languages: Fluency in both written and spoken Arabic and English.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

• If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.

• Please note that applications sent to this email address cannot be considered.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.