Quality Management Engineer(P3)

This selection exercise may be used to generate a roster of pre-approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.

Organizational Setting

The Department of Safeguards carries out the IAEA’s duties and responsibilities as the world’s nuclear inspectorate, supporting global efforts to stop the spread of nuclear weapons. The primary role of the Department is to develop and implement IAEA safeguards to ensure that there is no diversion of declared nuclear material from peaceful activities and no indications of undeclared nuclear material or activities in a State as a whole. 

The Department comprises nuclear safeguards inspectors, responsible for carrying out inspections and verifications of all-safeguards relevant information for nuclear facilities in over 180 States; and technical staff responsible for a wide range of activities including\: developing concepts and approaches for implementing safeguards; developing and maintaining safeguards equipment; providing analytical and laboratory services for sample analysis; collecting, evaluating and analysing safeguards-relevant information; providing information and communication technology infrastructure and services; and providing programme coordination support. 

The Division of Technical and Scientific Services ensures the provision of state-of-the-art equipment and related expertise for the accomplishment of the Department of Safeguards activities. Within this mandate, the Division is responsible for procurement, testing, provision, inventory control, performance monitoring and maintenance of safeguards equipment and supplies required by SGO Divisions; management of equipment development and engineering activities to meet quality and safeguards requirements; development and provision of documentation, procedures, instrumentation methods and techniques; provision of specialized technical and scientific support to inspectors and inspection activities in the field and at headquarters; and, radiation contamination monitoring of returned equipment and timely write-off of obsolete or contaminated equipment. The Division also coordinates departmental health and safety activities.

Main Purpose

Reporting to the Team Leader, the Quality Management Engineer provides expert guidance across the Division in the application of best practices for equipment management and supports staff in ensuring that divisional processes are appropriately documented, monitored and compliant with customer expectations, the Departmental Quality Management System (QMS) as well as international best practices. In addition, the Quality Management Engineer coordinates inspection equipment validation and authorization processes, established to ensure safeguards inspection equipment meets required design features and is fit to be used in support of safeguards verification activities for drawing safeguards conclusions.

Role

The Quality Management Engineer is\: (1) a quality manager, implementing, monitoring and reporting to SGTS senior management on divisional quality activities in the framework of the departmental QMS; (2) a technical expert, implementing a quality management system in a highly technical/scientific context, ensuring sustainability and fitness for purpose of equipment and methods, as well as efficiency and effectiveness of SGTS services; (3) a documentation specialist, organizing and supporting the implementation and improvement of divisional documentation management and related records and information systems, including the SGTS presence on the internal SG Portal; and (4) a coordinator, monitoring compliance of SGTS services with customer expectations, and that suppliers provide services and goods compliant with set requirements.

Functions / Key Results Expected

Perform the duties assigned to the Divisional Quality Managers within the SG Quality Management System (QMS). 

Ensure the ongoing monitoring and continuous improvement of divisional processes and related documentation, and administer IT tools supporting process documentation, monitoring and reporting. 
Guide document and/or process owners on document preparation and document control, as well as on reporting and management of nonconformities to ensure compliance with departmental quality management processes. 

Edit documents to ensure consistency across the Division and with the departmental processes, and to ensure clarity and readability of text and consistency of formatting. 

Establish systematic document reviews according to established QMS procedures. 
Provide subject matter guidance to SGTS staff on establishing quality assurance for specific equipment, identifying technical problems, performing root cause analysis, and eliminating technical problems. 

Provide guidance and advice to divisional staff on the QMS and support compliance with the SG Quality Policy. 

Under the leadership of the relevant Section Head, define and implement suppliers’ quality requirements, including provision of support in the evaluation of suppliers’ quality compliance and addressing suppliers’ noncompliance. 

Coordinate inspection equipment validation and authorization processes established to ensure safeguards inspection equipment meets required design features and is fit for safeguards verification activities for the drawing of safeguards conclusions, including maintaining the relevant information systems and associated equipment documentation. 

Monitor and support efforts to ensure needs expressed by the Operations Divisions are considered and addressed to the customers’ satisfaction. 

In collaboration with the relevant Sections, establish and maintain key performance indicators to monitor programme implementation and service provision, and provide an overview of current divisional activities. 

Plan, implement and coordinate divisional QMS activities, including quality audits, ongoing process improvements, and the processing of preventive and corrective actions, as requested by divisional management. 
Implement SGTS content changes and design solutions on the SGTS Portal webpages, including site updates, list/library configuration, and maintenance.

Competencies and Expertise

Core Competencies(Competency Framework)

Functional Competencies

Required Expertise

Qualifications, Experience and Language skills

• Bachelor's Degree - University degree preferably in a technical field or communication related area.

• Minimum of five years of relevant working experience in one or more of the areas outlined in the Expertise section (see above), such as quality, document and records management in a highly technical environment.

• Qualification certificates in quality management systems and internal quality auditing an asset.

• Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $70212 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 38266, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at\: https\://www.iaea.org/about/employment/professional-staff/conditions

General Information

• The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
• Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
• The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
• Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity.
• The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
• Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.

Appointment information

• Appointment is subject to a satisfactory medical report.
• Staff members may be assigned to any location.
• Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
• The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.