Senior Migration Health Informatics Associate (AI) (GS)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration.

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Context

Within the Department of Mobility Pathways and Inclusion (DMPI), the Migration Health Division (MHD), has the institutional responsibility to oversee, support and coordinate IOM’s provision of migration health services globally. Through MHD, International Organization for Migration (IOM) delivers and promotes comprehensive, preventive and curative health programmes that are beneficial, accessible, rights-based and equitable for migrants and communities. IOM fosters an enabling environment to advance evidence-informed, inclusive health and migration policies, thereby enhancing migrants’ empowerment, inclusion and resilience, while contributing to improved public health for all. To fulfil its strategic objectives, IOM collaborates with partners to ensure that migrants and communities achieve the highest attainable standard of health and well-being along migration pathways.

The Migration Health Informatics (MHI) unit leads digital transformation and advanced analytics for the Health Assessment Programme of the MHD. To strengthen AI tools use and integration into Health Assessment Programme (HAP) activities and IT systems, MHI is establishing an AI team  and the Senior Medical Health Informatics Associate (AI)  will provide support, effective, safe and ethical use of Artificial Intelligence (AI) in HAP medical workflows and strengthen data management, analytics and quality assurance at global level in close coordination with the Migration Health Informatics Manager . The role will support applied AI projects in health informatics, supporting innovation and operational efficiency. Ongoing initiatives include feedback sentiment analysis, health chatbots, electronic job aid tools for clinical coding, diagnosis and treatment recommendations, Power BI Q&A, and Computer-Aided Diagnosis (CAD) as in the Qure AI study for chest x-ray review for Tuberculosis screening.

In close coordination with Migration Health Informatics Manager, the Senior Migration Health Informatics Associate (AI)  will assist in reviewing  AI Large Language Models (LLMs), Natural Language Processing (NLP) and specialized AI technology stacks such as the already mentioned Qure AI, Azure Healthcare agent service in Microsoft Copilot Studio, Azure Health AI Actions (incl. Clinical Coder), the Azure Healthcare Orchestrator, the multi‑agent Healthcare Agent Orchestrator in Azure AI Foundry and Azure Dragon Copilot.

The Senior Migration Health Informatics Associate (AI)  will work closely with the AI Work Group based in Manila and cooperate with the MHD Senior Health Operations and Compliance Officer and the team promoting AI in Migration Health Assessment Centre (MHACs) and HAP operations. 

Under the overall supervision of the Programme Coordinator (Global Health Assessment Programme) and direct supervision of the MHI Manager, the Senior Migration Health Informatics Associate (AI) will support in the Migration Health Informatics work in cooperation with other colleagues in MHD Teleradiology, MHI Data Quality, Reporting and Research, MHI Software Development, IOM Data Science and IOM Information and Communications Technology (ICT). 
 

Responsibilities

1. Support the implementation of approved AI tools (e.g., CAD for Chest X-rays (CXR) within Standard Operating Procedures (SOPs), verifying correct positioning in Pre-Migration Health Activities (PMHA) flows. Support with pre-reading, reporting assistance, Quality Control (QC) support in medical workflows, including radiology. Supporting collaborating health chatbot development and CAD initiatives (Qure AI project).
2. Provide technical support for testing and validating AI models for medical classification, computer aided diagnosis, and operational quality control. Support Migration Health Informatics Manager in reviewing LLM and NLP developed tools. 
3. Support in the preparation of validation protocols for LLM outputs in close coordination with the Migration Health Informatics Manager, monitor bias and safety as instructed and according to World Health Organization (WHO) and IOM standards. Participate in responsible AI practices (bias checks, privacy reviews, documentation of model cards); coordinate with ICT on access control and audit trails.
4. Support the integration AI services into MHD IT workflows and infrastructure such as medical record and patient management systems.
5. Support with creating and updating analytics and visualization material for HAP statistics, performance and end user experience, including Power BI Q&A and other AI visuals usage in reports and dashboards.
6. In close coordination with the Migration Health Informatics Manager, assist with AI-in-HAP; support donor/partner updates; and provide inputs to regional/global workstreams.
7. Participate in training activities for clinicians, radiographers, and data staff on AI/CAD and LLM use, including their limitation and documentation requirements; help build local super-user capacity.
8. Work with the Teleradiology, AI Work Group, MHI teams and ICT and collaborate with the Senior Health Operations and Compliance Officer.
9. Perform such other duties as may be assigned. 

Qualifications

Education

• University degree in Medicine, Radiography, Health Informatics, Computer Science, Data Science, Biomedical Engineering or a related field from an accredited academic institution with five years of relevant experience; or,
• Completed High school / Secondary school education with seven years of relevant experience.
• Specialized training in AI/ML, Medical Imaging Informatics, NLP/LLM applications, or Health Data Analytics will be an advantage.

Experience

• Proven experience with LLM/NLP, computer vision, or time-series analysis;
• Proven experience in the management and processing of large and complex databases;
• Proven experience in Microsoft Synapse or Fabric data analytics is an advantage.

Skills

• Desirable background in open source or commercial AI technology stacks (i.e. BioGPT, ClinicalBERT, Azure Health AI Actions, Healthcare Agent Service and MS Copilot Studio);
• Knowledge of MLOps and BI tools (Power BI);
• Desirable background in global health and migration;
• Use of programming languages like SQL, Python or R;
• Proficiency in data science and ML frameworks.

Languages 
IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.

For all applicants, fluency in English is required (oral and written). 

Working knowledge of French and/or Spanish is an advantage. 

Required Competencies:

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Only candidates possessing the right of residence and right to work in Spain can be considered for this vacancy. Candidates for this vacancy will be considered to be locally recruited and will be eligible for allowances and benefits available to locally-recruited staff.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.

Required Skills

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