Monitoring and Evaluation Officer (P)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
   Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

Under the overall supervision of the Head of Sub-Office, Cox’s Bazar, Bangladesh and direct supervision of Programme Support Coordinator and technical guidance of the Emergency Health Program Coordinator, in close coordination with Coordinators (Site Development and Infrastructure)  and in collaboration with the National Programme Officer (HSS) in Cox’s Bazar, Bangladesh, the Monitoring and Evaluation Officer (M&E Officer) is responsible to review, develop and ensure the  implementation of the Environmental and Social Commitment Plan (ESCP), develop E&S mitigation measures and guidelines,  in line with Environmental and Social Management Framework (ESMF). Responsibilities include assessing and managing environmental and social risks, monitoring and reporting on Environmental, Social, Health, and Safety (ESHS) performance under the International Organization for Standardization (ISO) and Health Equipment Loan Program (HELP) projects across various Upazilas, refugee camps in Cox’s Bazar, Bhasanchar, and Noakhali. The role also involves working closely with other departments to provide support and guidance. Additionally, the M&E Officer will manage project monitoring, evaluation, and reporting, ensuring the integration and effectiveness of environmental and social safeguards and addressing cross-cutting issues to maintain accountability, compliance, and project success.

Responsibilities

1.    Maintain and adjust the overall Monitoring and Evaluation framework in close coordination with Programme Managersthe COM, the Head of Operations and the Information Management (IM) Unit. 
2.    Prepare monthly, quarterly, or annual project/programme/strategy reviews, participatory impact assessments, process and operations monitoring, real time, midterm and final evaluations and lessons learned workshops, while monitoring compliance of M&E arrangements with donor/United Nations (UN)/Headquarters (HQ) requirements.
3.    Supervise Monitoring and Evaluation support activities assigned to other staff to facilitate comprehensive and detailed coverage of project/programme/strategy M&E activities through all stages of implementation.
4.    Ensure a proper use of IOM’s Project Information and Management Application (PRIMA) for monitoring, reporting and evaluation. 
5.    Ensure that risks are assessed and new ones identified during the regular monitoring of project activities, and where appropriate ensure that associated Project Risk Register Matrix, Risk Treatment plans are monitored and regularly reviewed.
6.    Collaborate with IOM units, Implementing Partners and United Nations Country Team (UNCT) on both quantitative and qualitative monitoring aspects to provide relevant information for performance management, donor reporting, and evaluations of project/programme/strategy activities, as well as for complying with IOM’s institutional monitoring and reporting requirements, including IOM’s Strategic Results Framework (SRF), PRIMA and the Institutional Questionnaire (IQ).
7.    Draft regular monitoring reports to be shared with relevant stakeholders such as donors/UN agencies and coordinate with the Country Office’s (CO) Public Information Officer with regards to utilization of M&E findings in Public Information materials. Ensure that monitoring data and reports are uploaded in relevant systems including PRIMA, and that evaluation reports are made public and available to the main stakeholders and donors as per IOM Evaluation Policy.
8.    Contribute to and facilitate the regular sharing of M&E findings with relevant stakeholders and other IOM offices and departments, and that M&E data/reports are discussed in the appropriate forum in a timely manner, including to clarify discrepancies and clear gaps.
9.    Coordinate the process for identifying the key performance questions, indicators and parameters for monitoring and evaluating performance and achievements, including alignment to and use of the SRF results and indicators. 
10.    Design the format for performance reports in line with M&E guidelines and donors/UNCT requirements, review and analyze the monitoring reports and targets, highlight the causes of potential bottlenecks in implementation and recommend corrective measures, where necessary. 
11.    Participate to the selection of and monitor the work of Implementing Partners that are sub-contracted to conduct surveys and studies required for monitoring and evaluating projects/programme/strategy, in line with procedural M&E and reporting guidance to be included in service providers’ contracts.
12.    Provide substantive inputs to strengthen capacity of IOM staff and partners to carry out M&E activities in the CO through training, mentoring, and coaching.
13.    Review the availability and quality of existing social and economic data related to the project/programme/strategy area, the methods for collecting them and the degree to which they can provide baseline statistics and reference for project/programme/strategy monitoring and evaluation.
14.    Participate in activities with external partners, UN and donors to facilitate access to M&E data to stakeholders. Undertake regular travel to the field in coordination with relevant IOM staff and/or partners to support implementation of M&E and to discuss corrective measures when needed.
15.    Participate in the development of projects/programmes in the framework of IOM global strategies, the Strategic Results Framework (SRF), CO’s Strategy, Consolidated Appeal and other strategic plans, in coordination with the programme, operational and resource management staff. Verify that budgets include necessary resources for M&E activities, including for conducting evaluations.
16.    Keep abreast of developments in IOM’s Evaluation and Monitoring and Results-Based Management (RBM) functions to ensure compliance with IOM strategies and institutional monitoring and reporting requirements, including for the SRF, the IQ, PRIMA, and other regional M&E planning tools.
17.    Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

•    Master’s degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic institution with two years of relevant professional experience; or,
•    University degree in the above fields with four years of relevant professional experience.

Experience

•    Experience in project/strategy conceptualisation, development, monitoring, reporting and evaluation; 
•    Experience in program design, implementation, monitoring, Evaluation, Accountability and Learning (MEAL) strategy formulation and documentation in emergency context;
•    Proven experience in results-based monitoring and evaluation systems for projects implemented by both government entities and implementing partners, funded through the UN system; 
•    Experience in conducting multi-sectoral assessments, including SMART, and SLEAC coverage survey; and,
•    Proven experience and knowledge in Safeguard Principles, Development Effectiveness and Cooperation Climate Change Finance, gender equality and its related issues is an asset and knowledge of regional institutions working on climate finance.

Skills

•    Proven expertise in leading surveys, assessments, and research focused on project impacts; 
•    Expertise in database management: experienced in developing and managing database system including eWIN, NeKSAP, eSPR and COMET, GIS, PMIS; 
•    Extensive knowledge of UN, World Bank (WB), and other international organization’s policies, procedures and practices are an asset;
•    Active involvement in the international environment and social safeguard application is advantageous;
•    A track record of successfully working with governments on environment and social safeguard, climate change and sustainable development agenda is preferable;
•    Demonstrates excellent organizational skills, including strategic leadership and program management;
•    Strong analytical skills, exceptional ability in communication and networking and negotiations with government authorities, partner NGOs, INGOs and other stakeholders;
•    Ability to prepare publications, reports and presentations;
•    Ability to manage and work with a multidisciplinary and multicultural team; 
•    Ability to seek and apply knowledge, information and best practices from multiple sectors;
•    Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
•    Excellent written communication skills, with analytic capacity and ability to synthesize relevant collected data and findings for the preparation of case studies and progress reports;
•    Excellent leadership, coordination and team working skills;
•    Builds strong relationships with clients, focuses on impact and result for the client & responds positively to feedback; and,
•    Good team player who has ability to maintain good relationships.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

The incumbent is expected to demonstrate the following values and competencies:

Values - All IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 

Core Competencies - Behavioural indicators – Level 2

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies - Behavioural indicators – Level 2

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. 

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

• Ability to manage and work with a multidisciplinary and multicultural team
• Ability to prepare publications, reports and presentations
• Ability to seek and apply knowledge, information and best practices from multiple sectors
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
• Good team player who has ability to maintain good relationships
• Strong organizational, leadership, and programme management skills, with excellent analytical, communication, and stakeholder engagement abilities.
• Strong writing skills with the ability to analyze and synthesize data into clear case studies and progress reports.

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