VN 013/2026 Sr. Social Media Assistant

Job Description

Under the overall supervision of the Deputy Director of Department of Media and Communications based in Headquarters (HQ) in Geneva and the direct supervision of the Head of Editorial based in HQ, and the administrative supervision of the Head of Online Communications Unit, the successful candidate will be responsible for the Organization’s extensive and fast growing global social media platforms and activities.

The Online Communications Unit (OCU), the Manila-based branch of the Department of Media and Communications in HQ, focuses on several key areas of work. These include bringing expertise and agility to manage the digital environment effectively, ensuring IOM's online presence is a strategic priority, maintaining consistency in online brand representation, guiding and empowering colleagues through web management training, and being dedicated to swift and effective responses to web-based demands, efficiently meeting various web-related needs.

Responsibilities

1. Develop high-impact social media content, including graphics, videos, and other multimedia formats that effectively informs and engages external audiences and supports media and advocacy campaigns.
2. Develop an IOM social media strategy in collaboration with the Editorial Unit at HQ.
3. Compile IOM in the News, as well as other related migration news using the Meltwater clippings service and Google Alerts for publication in the daily Global Newsroom Briefings
4.  Collect and analyze metrics for all IOM social media platforms to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns, helping to inform results-based decision making and drive the effective use of resources.
5. Based on an analysis of social data/metrics, insights and best practices, recommend to the Editorial Unit adjustments and improvements to IOM’s social media outputs.
6. Create and maintain social media calendars and schedules for all IOM global social media channels.
7. Monitor and in consultation with the Editorial Unit moderate comments on social media posts, intervening as appropriate to answer questions and guide the conversation.
8. Train colleagues to use social media effectively, including mission or project focal points and field-based media colleagues.
9. Advise and assist IOM Country Offices and Project Managers to set up social media accounts and campaigns.
10. Assist in the gathering of fresh content from the field.
11. Represent IOM at various local, regional and international social media events, conferences, workshops and training.
12. Bolster IOM’s online social networking presence by actively engaging with current followers and supporters.
13.  Perform other duties as may be assigned.

Qualifications

EDUCATION

• University degree in Mass Communication, Media Studies, Social Media or any related field from
  an accredited academic institution with four (4) years of relevant experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Minimum four years of demonstrated proficiency with social media platforms including Facebook,
  Twitter, Instagram, Linked-In, Flickr, YouTube, Vimeo and others.
• Experience working in a multi-cultural office environment.

SKILLS

• Strong editorial judgement, including ethical and political awareness.
• Sophisticated understanding of multimedia content, including how it can best be produced, packaged, published and shared on websites, on social media and with news organizations.
• Managing social media scheduling tools.
• Ability to edit video in formats suitable for social media.
• Proficiency with Microsoft Office 365, Windows, Office, and Outlook, and desktop software applications.
•  Excellent organization and analytical skills, attention to details, and ability to work with
  minimum supervision

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioral indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info