Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

 

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

 

Project Context and Scope

The “EU4Migration in Albania” project aims to support the implementation of effective, efficient, and EU-aligned border and migration management systems in Albania. The project is embedded in the strategic objective of the National Strategy on Migration (NSM) in achieving effective migration governance to address challenges and enhance migration’s positive impact on development for the benefit of migrants and society. Communication and visibility are an important component of the project, ensuring transparency, public awareness, and visibility of the European Union’s support. The project aims to highlight results and promote a better understanding of migration governance efforts through digital communication, information products, and people-centred storytelling that reflects the realities of frontline migration management and protection services. Within this context, IOM Albania will engage a Local Communication Consultant to support the implementation of the project’s communication and visibility activities, particularly in the areas of digital content creation, multimedia documentation, and development of communication products that translate technical migration work into accessible and engaging narratives.

 
Organizational Department / Unit to which the Consultant is contributing
The consultancy engagement will contribute to the successful implementation of the project EU4Migration in Albania (PX0611)
 

Responsibilities

Tasks to be performed under this contract:
Under the overall supervision of the IOM Head of Office in Albania and the direct supervision of the Senior Information Management and Communications Associate, the Consultant will undertake the following tasks:
  • Draft and publish day-to-day social media content for IOM Albania, as requested, including posts, visuals and short multimedia materials (e.g., photo stories, short video reels, quote cards and other visual products), in line with agreed templates and communication guidelines (ongoing, daily, throughout the contract period, aligned to activities calendar)
  • Support and maintain monthly social media content calendars, ensuring continuous online presence and timely coverage of project priorities (submitted monthly by the 25th of each month for the following month and updated as needed)
  • Draft web articles/blogs, news updates and human-interest stories that highlight projects activities and people-centred results, translating technical information into clear narratives for wider audiences (minimum one item per month and additionally on an ad hoc basis as jointly agreed)
  • Assist in preparing content for information products (e.g., project information sheets, one-pagers, newsletters and other visibility materials), as requested (quarterly and on an ad hoc basis upon request)
  • Provide communications support during selected projects activities, field visits and public events, including preparation of captions and visibility materials and on-site documentation through photography and video recordings (monthly scheduled as per the activities calendar)
  • Ensure all communications outputs are produced in line with IOM communication guidelines, quality standards and applicable donor visibility requirements (ongoing, throughout the contract period; regular compliance check prior to submission of monthly deliverables)
  • Perform other related duties as may be assigned.
     
Performance indicators for the evaluation of results
  • Satisfactory completion of the tasks indicated in this ToR,
  • Quality of deliverables submitted according to timelines outlined above
  • Team working ability
  • Communication
  • Confidentiality
  • Timeliness
  • Responsibility
  • Initiative.
     

Qualifications

Required Qualifications and Experience

Education

  • Completed university degree from an accredited academic institution in communications, journalism, media studies, marketing, public relations, social sciences, or other related fields.

Experience

  • At least 2 years of relevant professional experience in communications, media, digital content creation or related areas
  • Experience in social media management, digital storytelling and multimedia content production
  • Experience in drafting communication materials such as articles, social media posts and information products
  • Experience in graphic design tools and multimedia content creation (e.g., Canva, Adobe tools or similar)
  • Previous experience in website management platforms (e.g., Drupal, WordPress) is preferable
  • Experience with social media algorithms, content optimization, impacting and influencing reports for social networks, building connections and adapting to target audiences, and interactive platforms and tools for online engagement is preferable
  • Experience working with international organizations, NGOs or development projects would be an advantage.
     

Skills

  • Ability to translate technical information into clear, accessible and engaging communication content
  • Strong intercultural and organizational skills and ability to manage multiple tasks within deadlines.

Languages

  • Fluency in Albanian and English (oral and written) is required.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 3 months
Org Type: Country Office
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.