Senior Programme Assistant

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

Under the overall and direct supervision of the Programme Officer (Transition and Recovery Division – TRD), the incumbent will be based in Banteay Meanchey with regular travel to other border provinces, and will provide programme and operational support to Shelter and community infrastructure interventions. The role works in close coordination with the National Project Officer (Preparedness, Response and Recovery) based in the Country Office, as well as with relevant programme units including livelihoods, protection, and social cohesion, to ensure integrated and conflict-sensitive programme delivery.

The incumbent will support coordination, community engagement, assessments, and monitoring of activities, working closely with community-based organizations (CBOs), local authorities, and implementing partners. The position contributes to ensuring that interventions are responsive to community needs, aligned with organizational standards, and effectively implemented.Top of Form

The role also supports reporting, resource tracking, and programme planning processes, while promoting accountability, inclusion, and adherence to organizational standards and safeguards. Additionally, the incumbent will contribute to strengthening the capacities of local stakeholders, including community-based organizations (CBOs) and government counterparts, to support effective and sustainable programme implementation.

Responsibilities

1. Support the planning and coordination of shelter and community infrastructure activities by systematically collecting, organizing, and maintaining relevant programme and field information, ensuring that implementation is informed, timely, and aligned with overall project objectives. 
2. Assist in the development, implementation, and regular updating of monthly and quarterly work plans of shelter and infarcture activities , ensuring effective tracking of progress, identification of gaps, and timely follow-up with relevant stakeholders. 
3. Monitor the implementation of project activities and contribute to the documentation of progress, lessons learned, and challenges, ensuring clear and consistent communication with implementing partners, field teams, and internal units. 
4. Facilitate effective coordination among programme units, implementing partners, local authorities, and other stakeholders to ensure integrated and coherent delivery of shelter and community infrastructure interventions. 
5. Support the identification and assessment of potential project sites, target  interventions and communities through field visits, data collection, and participatory approaches, ensuring that community priorities and needs are adequately reflected in programme design. 
6. Promote meaningful community engagement and mobilization by working closely with community-based organizations (CBOs), local leaders, and beneficiaries, ensuring inclusive participation of women, youth, and vulnerable groups throughout the project cycle. 
7. Contribute to the design and implementation of community consultation processes, feedback mechanisms, and participatory assessments to strengthen accountability and responsiveness to affected populations. 
8. Support the preparation of comprehensive and timely reports, including progress updates, activity summaries, and analytical inputs, ensuring that information is accurate, well-structured, and aligned with programme and donor requirements. 
9. Conduct regular field monitoring visits to observe project implementation, document community feedback, and identify operational challenges, supporting adaptive programme management and continuous improvement. 
10. Assist in tracking project budgets, expenditures, and resource utilization, and contribute to the preparation of inputs for programme budgeting, financial monitoring, and resource mobilization efforts. 
11. Ensure that all programme activities are implemented in accordance with organizational standards and guidelines, including principles related to accountability, inclusion, environmental and social safeguards, and risk mitigation. 
12. Support the capacity building of community-based organizations (CBOs), local stakeholders, and relevant government counterparts by assisting in the organization and facilitation of trainings, workshops, and on-the-job learning initiatives, strengthening their ability to effectively participate in, manage, and sustain shelter and community infrastructure interventions. 
13. Perform any other duties assigned by Supervisor.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in Social Sciences, Development Studies, Project Management, or a related field from an accredited academic institution with four years of relevant professional experience; or,
• High school diploma with six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience working with  international organizations, NGOs, or government institutions, preferably with exposure to UN systems and procedures;

• Experience supporting project implementation, coordination, and monitoring, preferably in shelter, community infrastructure, or related development/humanitarian programmes in the field

• Experience in conducting/coordinating  field assessments, community engagement, and working with community-based organizations (CBOs) and local stakeholders.

• Experience in preparing reports, maintaining project documentation, and supporting administrative and financial tracking processes of project activies. 

• Experience in coordinating and maintaining effective working relationships with government counterparts at provincial, and local levels, as well as liaising with implementing partners and other key stakeholders in field settings;

• Familiarity with donor-funded projects and reporting requirements is an advantage.

Skills

• Strong communication and organizational skills, with the ability to prepare clear and concise reports and maintain accurate records;

• Basic knowledge of project management/monitoring and evaluation concepts and tools;

• Good coordination and interpersonal skills, with the ability to work effectively with diverse stakeholders, including communities, government authorities, and partners;

• Ability to work independently and as part of a team in a multicultural environment;

• Ability to work under pressure, manage multiple tasks, and meet deadlines with attention to detail;

• Demonstrated sense of responsibility, initiative, and sound judgment;

• Good computer literacy, including MS Office applications (Word, Excel, PowerPoint).

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Khmer is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators, level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators 

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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