VN-US10-2026-047 National Programme Coordinator, USRAP Risk and Compliance

Job Description

"This vacancy is only open to Internal, Separated Staff & External Applicants"

"This vacancy is open to US Citizens Only"

Job Identification (Reference Number): VN-US10-2026-047
Position Title: National Programme Coordinator, USRAP Risk and Compliance
Duty Station City: Washington D.C. 
Duty Station Country: United States of America 
Grade & Salary: NO-D (USD 17,323.33 Monthly)
Contract Type: One Year Fixed Term
Vacancy Type: Vacancy Notice 
Initial duration: 12 months 

The United States Refugee Admissions Program (USRAP) operates globally, providing resettlement opportunities to refugees through a network of IOM-managed Resettlement Support Centers (RSCs), movement operations, migration health services, and associated program support functions. IOM Washington provides strategic oversight and direction for all USRAP operations, supporting global partners including the U.S. Department of State’s Bureau of Population, Refugees and Migration (PRM), U.S. Citizenship and Immigration Services (USCIS), the Refugee Processing Center (RPC), and other stakeholders.

The National Programme Coordinator, USRAP Risk and Compliance, serves as the technical lead for risk management, internal controls, and program integrity across USRAP operations, ensuring that governance, regulatory compliance, fraud‑mitigation practices, and donor‑required controls are embedded throughout the program. The position integrates enterprise risk management, internal control reviews, compliance oversight, audit coordination, and fraud‑misconduct triage into a cohesive function that supports evidence‑based decision‑making and operational accountability for the USRAP.

Under the overall supervision of the Chief, Global and Domestic Programmes Unit, and the direct supervision of the Global Programme Coordinator, USRAP, the National Programme Coordinator, USRAP Risk and Compliance, has the following responsibilities and duties:

Responsibilities

1. Maintain and oversee the USRAP Program Risk Register, ensuring regular updates and facilitating periodic risk reviews with the Global Programme Coordinator, USRAP, the Deputy Global Programme Coordinator, USRAP (Movement Operations, TLP, RSC), regional/hub focal points, and relevant Washington-based units. Ensure risk data is accurately reflected in the Organization’s risk‑management system for all USRAP projects.
2. Plan, lead, and document internal control reviews covering SOP adherence, segregation of duties, workflow and system controls, data protection, and process integrity across USRAP operations. Issue written reports outlining prioritized recommendations, responsible parties, and timelines.
3. Periodically review and approve Travel Loan Contact Center scripts and communication protocols to ensure full compliance with IOM policies, USRAP requirements, and applicable U.S. federal regulations—including the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA). Verify that all beneficiary interactions are consistent, lawful, safe, and rights‑respecting.
4. Monitor ongoing compliance with all legal and regulatory requirements governing loan issuance, repayment communication, collection practices, credit reporting, and record‑keeping. Ensure USRAP procedures meet donor expectations as well as IOM financial, operational, and data‑protection standards.
5. Coordinate USRAP responses to internal and external audits—including PRM monitoring, Office of Internal Oversight (OIO) reviews, IOM internal oversight, and donor‑driven spot checks—in close collaboration with the Regional Risk & Compliance Officer to ensure institutional alignment. Track implementation and closure of all recommendations and maintain an audit‑ready evidence trail for all relevant processes.
6. Monitor fraud‑risk indicators and red flags across USRAP operations, advise management on preventive and detective controls, and coordinate with the OIO, Ethics and Conduct Office (ECO), Legal Department, and other relevant units on follow‑up actions.
7. Serve as the operational point of contact for USRAP fraud and misconduct reporting, ensuring timely triage, documentation, and routing of allegations in accordance with the USRAP Fraud & Misconduct SOPs and IOM’s global reporting mechanisms. Ensure safe, confidential, and accessible channels for reporting.
8. Advise on the design and integration of internal controls for new processes, surge operations, system changes, and structural adjustments, in coordination with the Oversight Officer (RMM), Senior Health Operations & Compliance Officer (MHD), Information Systems Owner, and other technical counterparts. Ensure necessary requirements are embedded in SOPs, workflows, and guidance issued to RSCs and operational units.
9. Support management in developing, tracking, and validating corrective‑action plans, ensuring that remediation addresses root causes and is aligned with M&E findings, audit observations, and operational lessons learned.
10. Provide guidance, capacity‑building, and training as needed to RSCs, Washington-based units, and field teams on risk management, internal controls, fraud prevention, compliance standards, and related IOM and USRAP policies.
11. Safeguard confidentiality and ensure the integrity of all USRAP information by applying IOM data‑protection rules, USRAP confidentiality requirements, and applicable regulatory controls. As required, support global efforts to prevent and mitigate fraud across RSC and resettlement operations.
12. Represent IOM/USRAP in technical meetings, working groups, workshops, and inter‑agency forums, as delegated.
13. Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).  Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners. 
14. Undertake duty travel, including to high‑risk or complex operating environments, to conduct internal control reviews, support investigations, verify implementation of corrective actions, and provide onsite advisory support.
15. Perform other such duties as may be assigned.

Qualifications

EDUCATION

• Master’s degree in Risk Management, Business Administration, Public Administration, Law, International Affairs, or a related field from an accredited academic institution with seven years of relevant professional experience; or

• University degree in the above fields with nine years of relevant professional experience.

EXPERIENCE

• Minimum five years (seven with a first-level degree) of progressively responsible professional experience in risk management, internal controls, compliance, audit, or assurance functions, preferably within international organizations, multilateral institutions, or large operational programmes such as the United States Refugee Admissions Program (USRAP).
• Demonstrated experience in designing, assessing, and strengthening internal control frameworks, including reviewing standard operating procedures (SOPs), segregation of duties, and operational processes relevant to refugee processing, resettlement support activities, and associated programme operations.
• Proven track record in coordinating internal and external audit processes, including preparation of documentation, engagement with auditors, and tracking and implementation of audit recommendations and corrective action plans.
• Experience identifying and assessing fraud and misconduct risks, and advising on preventive and detective control measures in operational programmes, including the management of reporting channels and escalation processes.
• Experience supporting the development and maintenance of programme risk registers, conducting risk assessments, and facilitating risk review processes with senior management and operational teams across multiple locations within large-scale resettlement or migration programmes.

• Familiarity with donor compliance frameworks and programme oversight requirements within large-scale migration or resettlement programmes, including adherence to institutional policies, regulatory obligations, and operational standards relevant to USRAP implementation, with awareness of applicable U.S. federal and state regulations, including financial and lending practices where relevant.

• Experience working in multi-stakeholder environments, coordinating with operational units, oversight bodies, and senior management to strengthen programme accountability, compliance, and internal control culture.
• Experience developing and delivering guidance and training to operational teams on internal controls, risk management, fraud prevention, and compliance requirements in complex resettlement operations. 

SKILLS

• Demonstrated ability to analyze complex operational and programmatic information and translate technical inputs into clear strategic and operational guidance.
• Proven capacity to coordinate across multiple units and technical pillars, facilitating effective communication and collaboration among diverse stakeholders.
• Ability to manage competing priorities and deliver high-quality outputs within tight deadlines in complex operational environments.
• Strong organizational judgment and problem-solving capacity, with ability to identify issues, assess implications, and support practical solutions.
• Ability to provide guidance and direction to teams and colleagues in a dynamic and politically sensitive operational context

SECTION 5

Languages 

REQUIRED

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage. 

SECTION 6

Competencies

The incumbent is expected to demonstrate the following values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:

 

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 

CORE COMPETENCIES - Behavioural indicators –  Level 3

 

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
 

MANAGERIAL COMPETENCIES – Behavioural indicators –  Level 3

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcoming.

Required Skills

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