National Project Officer (Reception Facility Operations)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the direct supervision of the AVRR Coordinator, and the overall supervision of the IOM Head of Programme
and Chief of Mission of IOM Algeria, the incumbent will be responsible for supporting the daily management of the Reception Facility for Voluntary Return (DARV), working closely with the AVRR, Protection, and Operations Units and with IOM partners.

Responsibilities

Coordinate the day-to-day running of the Reception Facility for Voluntary Return (DARV), which accommodates
up to 300 migrants per day. Serve as main focal with the main service provider (OPLA) for the maintenance, catering
of the DARV, pre departure activities, distribution of kits, liaising with other IOM partners, and staff scheduling and
rotation, whilst ensuring compliance with IOM standard operating procedures.
2. In coordination with the Information Management Unit and the Field Support staff, monitor MiMOSA cost
management DARV activities and beneficiaries and flag any concern to the IOM Algeria IM Unit.
3. Coordinate with Direct Assistance staff to review and consolidate identified operational needs at the DARV and
follow up with the Procurement and Logistics Unit to ensure timely procurement of goods and services, in line with
IOM procedures.
4. Facilitate accountability towards migrants (AAP) by supporting the establishment and implementation of a
feedback and complaints mechanism, in coordination with the AAP Officer.
5. Contribute to monitoring activities at the DARV by assisting the M&E Unit with data collection and reporting to
support continuous improvement of services.
6. Support external activities taking place at the transit center, acting as focal point in coordination with the
Programme Unit, including preparation for visits by government, donors, and others.
7. Facilitate the participation of migrants in the DARV's governance system, with an emphasis on the meaningful
inclusion of all migrants in decision-making processes in coordination with the AAP and M&E Officers.
8. Support the dissemination, awareness, and observance of the DARV's internal rules, apply disciplinary measures
as instructed, and report any incidents or challenges to the supervisor.
9. Coordinate the referral of migrants with specific needs to the relevant IOM units (e.g. protection, medical,
operations, reintegration), ensuring timely communication and follow-up.
10. Prepare and submit detailed weekly operational reports, highlighting progress, challenges, and suggestions, to
support the proper functioning of the center.
11. Supervise and guide a team of assistants at the center, ensuring effective task distribution, monitoring of their
work performance, and supporting staff well-being, quality of work and compliance with standards.
12. Coordinate the implementation of AVRR procedures for all migrant movements, in close collaboration with the
AVRR Coordinator.
13. Support the implementation of pre-departure activities at the DARV, including MHPSS and livelihoods
assistance, in coordination with service providers.
14. Collaborate with the Medical, Operations, and Protection teams, to support the daily delivery of services related
to migrant arrival, check-ins, identity verification, non-food item (NFI) distribution, room assignment, check-out
procedures, pre-departure logistical arrangements for airport transfers.
15. In coordination with the finance and procurement teams, support the financial and administrative processes of
the DARV, in in line with allocated resources, IOM financial and administrative standards, and in close coordination
with IOM Algeria's relevant units.
16. Contribute suggestions to improve DARV management coordination processes, particularly with OPLA, and
report any challenges immediately to the appropriate supervisor(s).
17. Perform any other tasks that may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional
  experience; or,
  • Master's degree in the above-mentioned fields.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in IOM administrative and financial management, budget monitoring, cash management and internal
  control procedures.
  • Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other
  vulnerable groups.
  • Prior work experience with international humanitarian organizations, non-government or government
  institutions/organization in a multi-cultural setting is an advantage.

Skills

• Good understanding of migration-related subject areas dealt with by the Organization;
  • Good communication and interpersonal skills.
  • Personal commitment, drive for results, flexibility and the ability to work effectively and harmoniously with
  colleagues from varied cultures and professional experiences.
  • Knowledge of the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet.

Languages

For this position, fluency in French and English  is required (oral and written).
• Knowledge of Arabic, Bambara, Hausa or Germa/Songhai is an advantage.
Working knowledge of any other UN language is an advantage

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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