VN 2025/03 - Senior Information Management and Communications Associate
Tirana
- Organization: IOM - International Organization for Migration
- Location: Tirana
- Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
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Occupational Groups:
- Statistics
- Administrative support
- Communication and Public Information
- Information Technology and Computer Science
- Documentation and Information Management
- Closing Date:
Job Description
Established in 1951, the International Organization for Migration (IOM), the UN Migration Agency, is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.
Under the overall supervision of the of the Head of Office (HoO) in Tirana and direct supervision of the Program Coordinator and Development Officer, and in close coordination with WBs Communication Officer and ROV Media and Communication department, the successful candidate will assist in the implementation of media and communications initiatives.
Responsibilities
The successful candidate will:
• Handle information and data related to projects and activities, maintain multimedia and content archive libraries, and ensure timely updates across internal databases.
• Support with drafting of situational reports, fact sheets, newsletters, briefing notes, speeches, donor communications reports, communications and visibility strategies and work plans.
• Support knowledge management and internal communication sharing among the country team, ensuring relevant data, updates, and products are disseminated effectively and securely.
• Support the drafting and dissemination of public information content including articles, press releases, web and social media content, infographics and audio-visual materials on the mission’s key activities, impact and achievements.
• Support the management of the IOM Albania online presence, by coordinating information and awareness-raising campaigns, updating and maintaining the missions’ website, uploading approved social media content across multiple platforms, including Facebook, Instagram, LinkedIn and X and monitoring performance metrics.
• Support operations and field activities with information flow, documentation, interview of project beneficiaries for human-interest stories and organization of communication events.
• Liaise with media practitioners, to enhance visibility of the mission’s work and to promote balanced and credible coverage of migration issues and assist in planning, development and delivery of capacity building initiatives for media stakeholders.
• Monitor media coverage of the mission’s work and other media developments on migration.
• Perform other duties as may be assigned.
Qualifications
• University degree in Communications, Journalism, Social Sciences, Information Management or a related field from an accredited academic institution with four years of relevant professional experience; or
• High school degree in the above fields with six years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
• Previous work experience in the field of media and communications, public relations, social media communications
• Previous working experience with NGOs or international organizations is considered an advantage.
• Experience in the usage of office software packages (MS Word, Excel, etc.) is mandatory and knowledge of web page design, graphic software such as Adobe photoshop and illustrator, Adobe Suite (in Design, Illustrator, Premiere), multimedia design and processing and publishing software proficiency in social media is an advantage.
• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
• Good verbal, written, interpersonal skills and creativity.
• Strong presentation and communications, time management and organizational skills.
• Ability and willingness to work under pressure.
- Fluency in English and Albanian (oral and written).
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
- Only shortlisted candidates will be contacted
Required Skills
Job info
Contract Type: Fixed-term (1 year with possibility of extension)Vacancy Type: Vacancy Notice
Recruiting Type: General Service
Grade: G-6
Alternative Required Language 1: English
Alternative Required Language2: Albanian
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.