Investigations Support Officer (P)

Job Description

Job Identification (Reference Number): 17283
Position Title: Investigations Support Officer
Duty Station City: Geneva
Duty Station Country: Switzerland
Grade: P-2
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 30 October 2025

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

For the purpose of this vacancy, the following are considered first-tier candidates: 

                 1.        Internal candidates

                 2.        Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Federated States of Micronesia, Guinea-Bissau, Holy See, Iceland, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu.

Context

The Office of Internal Oversight (OIO) is mandated to conduct independent investigations into allegations of misconduct, including fraud, corruption, harassment, abuse of authority, sexual exploitation and abuse, and other violations of organizational rules and regulations. 

Under the overall supervision of the OIO Director and direct supervision of the Deputy Director (Investigations), the Investigations Support Officer will be responsible for the following duties:

Responsibilities

1. Compile and analyze statistical data related to investigative activities, including caseloads, case outcomes, and performance metrics for internal reporting and external accountability. Transform data into charts, tables and other media as may be required.
2. Prepare, review, and compile briefing materials, notes, talking points, and correspondence for the Deputy Director, ensuring clarity, accuracy, and alignment with IOM’s investigation methodologies and protocols.
3. Assist with monitoring ongoing case activities, track timelines, Key Performance Indicators and milestones, and provide the Deputy Director with regular updates and summaries to support planning and decision-making.
4. Review and assist in the editorial quality control of investigation reports, memos, and other documents.  Issue investigative products to appropriate offices and entities as instructed by the Deputy Director.
5.  Provide liaison support between the Investigations Division (OIO) and IOM departments, field offices, donors, and oversight bodies in related entities, facilitating timely communication and appropriate follow-up on all matters related to investigations and reporting by the Investigations Division.
6. As required by the Deputy Director, organize and participate in case coordination and review meetings, including drafting agendas, recording minutes, tracking action points, and ensuring timely implementation of follow-up items.
7. Maintain strict confidentiality and manage sensitive investigation documentation, including records related to allegations, evidence, and personnel.
8. Support the Deputy Director in the preparation of written materials and guidance, including through research, drafting, editing, and other contributions.
9. Provide operational and administrative support to the Deputy Director and staff of the Investigations Division, including managing travel arrangements, coordinating procurement or HR processes, and liaising with relevant IOM support units.
10. Contribute to other technical and administrative tasks in support of the Deputy Director and Investigations Division personnel.

Qualifications

Education

• Master’s degree in Law, Criminal Justice, Finance, Forensic Accounting, Business Administration, or related field with two years of relevant professional experience; or,
• Bachelor’s degree in the above fields with four years of relevant professional experience.

Experience

• Responsible professional experience preferably dealing with issues related to internal oversight, law, criminal justice, accounting, compliance, inspections and monitoring, security, or data analytics.

Skills

• Clear and professional communication, both written and verbal, with internal stakeholders and external partners;
• Demonstrated discretion and sound judgment in handling confidential information, maintaining the highest standards of professionalism;
• Exceptional time management skills, with the ability to prioritize competing demands without compromising attention to detail;
• High level of proficiency with software including Microsoft Office and SharePoint, and possessing a natural aptitude for learning new applications and technologies; and,
• Demonstrate high ethical standards and commitment to impartiality.

Languages

IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
•  Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

•  Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
•  Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
•  Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
•  Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
•  Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 

Managerial Competencies - behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.
   

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

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