Job Description
Under the overall supervision of the Head of Sub-Office and National Protection Coordinator and direct supervision of the Protection and MHPSS Area Coordination Assistant; and, in collaboration with the Protection Coordinator, the Protection and MHPSS Assistant will be responsible and accountable for the following functions.
Responsibilities
Assist in implementation of the foreseen Protection and MHPSS activities in a timely manner
Facilitate the registration and re-registration of migrants without status, the day-to-day operations.
Observe, monitor, and contribute to the screening of migrants and ensure ethical referral of migrants in vulnerable situations.
Initiate and participate in case management and ensure all vulnerable cases are managed, followed up, with regular coordination and reporting to the Protection and MHPSS Area Coordination Assistant in a timely manner.
Assist in conducting regular service mapping in all sites, participatory assessments, information provision activities, and prepare informative materials.
Provide assistance to the Protection MHPSS focal points in the field.
In close coordination with CCCM teams, ensure screening of vulnerable migrants is conducted on a daily basis in all sites, provide the needed support, and report regularly on the numbers of screenings and vulnerabilities identified.
Assist in identifying gaps and needs in service provision for vulnerable migrants and in identifying deviations from the agreed upon referral pathways.
Assist in disseminating awareness and community messages related to psychosocial wellbeing.
Ensure timely implementing and reporting on IOM Protection and MHPSS activities are regularly shared with the Protection and MHPSS Area Coordination Assistant.
Participate in relevant sector meetings on the camp level as well as working groups.
Assist the Protection and MHPSS Coordinator with other assigned duties.
Perform such other duties as may be assigned.
Qualifications
Studies in related fields, such as social studies, psychology, social work, anthropology political science, international relations, or development studies with 2 (two) years of professional experience, or
Completed High School degree from an accredited academic institution, with 4 (four) years of relevant professional experience.
Work experience in social work, assistance of vulnerable populations, or case management scenarios.
Experience in working with foreign nationals, irregular migrants, trafficked persons, children, and/or other vulnerable populations.
Experience in counselling, networking, and ensuring access to services.
Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights-based approaches.
Proficient in computer applications.
Good written and spoken communications skills.
Good interpersonal skills, high loyalty, ability to work in a multi-cultural environment and good working in team.
Driving license is essential for this position.
In-depth knowledge of the broad range of migration-related subject areas dealt with by the Organization.
For this position, fluency in English and one of the three official languages of Bosnia and Herzegovina (Bosnian, Croatian and Serbian languages) is required (oral and written).
DESIRABLE
Working knowledge of one or more of the following languages: Arabic, Farsi, Kurdish, Pashto, Urdu, Dari, Punjabi, and Turkish.
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Required Skills
Job info
Contract Type: Special Short Term Graded (Up to 9 months)Org Type: Country Office
Vacancy Type: Special Vacancy Notice
Recruiting Type: General Service
Grade: G-4
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No